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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 3757 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,757 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, It is more pricey, and only last 6 month. I would like if it was cheaper.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Haishakami. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bad experience getting this from Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had purchased this filter from Amazon, this time I decided to get it from my local Best Buy to be delivered in a couple days time. Somehow, the local store didn’t have it in stock by the time it was supposed to ship the same day….so they shipped one to me from more than 50 miles away. However, there was a delay in shipping from that location also…so I still waited extra long for my refrigerator water filter. When it finally arrived I installled it and proceeded to filter gallons of water through the filter per installation instructions…the same method as always. This is where the actual product review comes in: Suspiciously the filter DID NOT WORK. It immediately became clogged and would not dispense water. I took it to the store where they tried to tell me they couldn’t exchange this sort of item…but they did….however 2 months later…the “new” filter is performing like an old filter…not at all…nothing comes out…filter is trash…or had previously been used…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Zack, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook bit.ly/3PlrIHv or Instagram at bit.ly/3PlF4U4. We look forward to speaking with you. WhirlpoolBrand

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Just a filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Water is tasty and clean. Would recommend to anyone thinking of getting it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water Filter To Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water taste like water can't tell the difference. I replaced the water filter and before you know it I have to replace it again. I don't think the filter lasted lie it supposed to before I know it i have to replace it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ice works again. Helps keep water fresh........

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole house water filter, but I prefer the taste of the water from the fridge

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Won't work right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is the first to stop working after using for a short period of time. Way too expensive not to work and be faulty

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey PenL01, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Does it’s job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of overpriced but it does the job. In my fridge, (whirlpool) it can sometimes pop out with water pressure.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Multiuse, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfect in our fridge and it made a huge difference with the water and ice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good product but if you use much the working life could be less than 1 month a half.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replace this filter every 6 months for our refrigerator and water tastes great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price too high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must havr, but price is too high...does not last for the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delay delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ordered water filter yesterday. Told delivery Friday so I ordered. Today I’m told delivery 16th. I wouldn’t have ordered if told that upfront

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 1 out of 5 stars

    FRUSTRATED!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many times to cancel this whirlpool filter and it's impossible! My account doesn't show the subscription anymore because it was cancelled but it still gets generated every 3 months! Customer service has been pleasant but no one can seem to help me and no one can find the original subscription to cancel it. I will have to block the merchant from my credit card because I have no way of cancelling these orders that are being generated.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Does the job. But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but i still kind of see that the water is a bit murky even after like 15 gallons of use and about 2 gallons of flushing prior to use. Hopefully it’ll clear up soon because I am a little concerned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool water filter replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to use this, there aren't options. Best Buy has them available and comparably priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator water/ice filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is not a reverse osmosis or "ZERO" water filter. Wish it was. Very expensive and water/ice cubes still tastes different. The unit has to have one though so we are forced to buy one. No noticeable chlorine taste.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needs to be replaced very often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only have one person in our home using the ice or water feature on our refrigerator. Most filters state that they should last at least 6 months- the Whirlpool filter only lasted about four months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frequent replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is only good for six months. I had hoped it would last longer for the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Odd odor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water had a strange odor after 4 months of use. 2 person household so not overly used.

    No, I would not recommend this to a friend