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Customer reviews

Rating 4.7 out of 5 stars with 3735 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,735 reviews
  • Rated 4 out of 5 stars

    I can get it cheaper at wal mart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can buy it cheaper at wal mart for the same thing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As good as whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price when you use automatic replacement feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would just like to restate my emotion as i rethink my h2o filter. Wow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement requested again in just weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already asked me to replace water filter again after just a couple of months. Disappointed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work fine. not sure why it needs to be replace that often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the required filter for the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters last about 4-6 months. They are required for this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only filter that fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only filter that fits need to change every 3 months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive item for filtering water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive item that has to be replaced every 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Do NOT purchase through Everydrop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT under any circumstances try to work with Everydrop and their filter replacements - much less their subscription program. The WORST - cannot find a way to contact them even. Trying now through Best Buy..already tried Whirlpool. They are double in price to many other vendors online!! Cannot say enough bad about their ability to work with customers on even the basic level.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ConnieM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but it works well. I would prob recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    right fit for my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this filter seems to be affordable compared to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess BB does not carry the name brand anymore. This one works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Company does not stand behind their product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product review - not a review of a seller. I have been using these filters for a while without any problems. I had a gift card, so I bought 3 of them over a year ago. Well it came time to replace. I installed it correctly, just like I have done in the past. The area that holds the filters had a small leak. I took the filter out and replaced it a couple times, but it still leaked. Replaced with a new filter. No leaks. So, the problem is the filter that I was using (must have been a dud). Even after using that filter for a week and trying to get it to not leak, the filter was not heavy like the other ones I have had (from having water in it). When I shook it there is something in there bouncing top to bottom. Maybe the filter just did not expand with water - who knows. I contacted everydrop and they said they just have a 90-day return policy when you buy directly from them. But they would be happy to sell me another. They suggested I go to the vendor (store) where I bought the filter. Except the store has a 30-day return policy. But they are so happy to allow them to assist me in purchasing another filter. They also told me I should not blame their product that is defective, but the stores return policy where I got it from. Again, the store was fine. Whirlpool allows the vendors to sell their product. What does Whirlpool think - that stores will take the time to make their products defective? Whirlpool makes a ton of money. It is their product is defective. They should stand behind their product, but choose not to, but are so happy to sell you more. Whirlpool Everydrop is a shameful and irresponsible company.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi austin571, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/EveryDropWater or Twitter @EveryDropWater. We look forward to speaking with you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Always in stock when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I have always been able to pick one up when needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this product so no issues yet on this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $54.00 for this filter after taxes. I really don’t know why whirlpool filters ran so much more than the LG ones I needed in my other fridge. Filter lasts my family around 4 months. Does it’s job I guess, but really haven’t tested before/after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job however I don't think it last 3 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience getting this from Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had purchased this filter from Amazon, this time I decided to get it from my local Best Buy to be delivered in a couple days time. Somehow, the local store didn’t have it in stock by the time it was supposed to ship the same day….so they shipped one to me from more than 50 miles away. However, there was a delay in shipping from that location also…so I still waited extra long for my refrigerator water filter. When it finally arrived I installled it and proceeded to filter gallons of water through the filter per installation instructions…the same method as always. This is where the actual product review comes in: Suspiciously the filter DID NOT WORK. It immediately became clogged and would not dispense water. I took it to the store where they tried to tell me they couldn’t exchange this sort of item…but they did….however 2 months later…the “new” filter is performing like an old filter…not at all…nothing comes out…filter is trash…or had previously been used…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Zack, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook bit.ly/3PlrIHv or Instagram at bit.ly/3PlF4U4. We look forward to speaking with you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Faulty filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this filter several times and the last time, it quit making water and ice. We had to take filter back out to get ice and water to work, which defeats purpose of needing a filter. Wish I could return because it’s faulty.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, It is more pricey, and only last 6 month. I would like if it was cheaper.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Haishakami. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand