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Customer reviews

Rating 4.7 out of 5 stars with 3736 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,736 reviews
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for my fridge. Happy they had it in stock at my local store for pickup. Quick and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water filter for the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a required replacement part for the Whirlpool refrigerator...added cost twice a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    purifier necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the purifier would last long for the money spent. Last one only lasted 3 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Wish it could last longer in time. Lower price would be nice too :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    water filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a week. Had to exchange and replacement did the same. Every filter I purchased from Best Buy had this problem - purchased from a different store and have not had problem. I think Best Buy got a bad shipment.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    It works for basic filtering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job keeps water from tasting bad and keep most bad items from coming through

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter is hard to get , looked for it in a Couple of places.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product wouldn’t recommend I wish I never bought it

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Okay buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me because my fridge that has no water dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it’d be a good filter but I got the wrong size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My water tastes funny after the ice has melted but I don't get that taste beforehand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate being able to walk in store to purchase and that installation is super easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter does not make it taste any better, I prefer bottled water.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok could use better instructions on how to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a reusable solution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly is not reusable, filling landfills, they should have better options for the filter

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello JoeB, we greatly apologize for any inconvenience this may have caused. At this time, we do not have a recycling program available for our filters, and recommend reaching out to your local recycling company. WhirlpoolBrand

  • Rated 1 out of 5 stars

    website issue to cancel recurring order

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the filter works just fine but after getting rid of that particular refrigerator I seem to be unable to cancel my recurring order for the filter through the membership tab on the website - I was able to cancel the individual order but the recurring order never shows up so I can cancel that as well.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, not quite 6 months but will review at a future date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Order is all screwed up.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription service is screwed up. I signed up for subscription service two years ago. Reached out to customer service and no one can seem to cancel. You keep charging my card and making me spend unnecessary time getting it cancelled after the fact.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The li_pad is good but the did player was a mess since I bought it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we brought two of them in case one of of them is out of order.

    I would recommend this to a friend