Customer Ratings & Reviews

excellent product and good price I love buy on this store all electronics are really good price

So fast to get it. I bought online and pick up at store. Great Customer Service!!!

I recently purchased an Every Drop water filter after doing some research that led me to believe I was investing in a quality product. Unfortunately, my experience has been nothing short of disastrous. First and foremost, the filter lasted a mere two weeks before its performance deteriorated significantly. Initially, I was impressed with the crispness of the water, but it quickly became evident that the filter could not hold up to its promises. My once-refreshing water now tasted plastic-like and unappetizing, which was incredibly disheartening considering I had hoped for clean, pure H2O. When I contacted Every Drop’s customer support, I expected a level of service that matched the premium price of their product. Instead, I was met with indifference and unhelpful responses. Their representatives seemed more concerned with protecting their brand than genuinely addressing my concerns. After several back-and-forth emails with no real resolution, I felt like I was speaking to a brick wall. Their “support” team is anything but supportive; it’s as if they were trained to deflect complaints rather than solve them. Additionally, the lack of a meaningful warranty or satisfaction guarantee only exacerbated my frustrations. I understand that no product is perfect, but with a filter that barely made it past the two-week mark, I expected some accountability or, at the very least, a replacement. Instead, I was given the runaround and a series of generic apologies devoid of any real action or concern. In conclusion, my experience with Every Drop water filters has been an absolute letdown. If you're looking for a water filter that actually delivers on its promises and comes with reliable customer support, I highly recommend looking elsewhere. This company clearly has its priorities misaligned; their filters may look good on the shelf, but they fall woefully short in performance and customer care. Save your money and your peace of mind—steer clear of Every Drop!

Excellent item that’s why Best Buy is the best hand down

This filter is awesome. Makes my water taste way better than normal.

Best filter to get from Best Buy no other store Carrie’s it

Product as expected & received in timely manner; well done.

I had bought wrong one but BB exchanged it no problem and thats why I use best buy

This is a great product, totally recommend this filter

The filter was purchased, installed, without any problems, or issues and the water dispenser, is filtering water and is ready to drink. It was a simple installation.

It's a filter , what more do you want to know? I needed it, so I bought it!

I bought this filter 3 weeks ago and it does the job as for as water quality.

I was supposed to get my delivery for my water filter i ordered but best buy customer service very unprofessional and when i spoke to them because of delay i have to wait 4 or 5 days or wait for refund up to January 18 why should i be inconvenience due to their neglience or go between customer service or supervisors or reach out to fedex regarding this matter instead when they told me i would get a replacement sent today they lied to me very unorthodox the way they find solutions to problems

The filter works well. Sometime however the water has some slight taste. Overall it is fine.

Bought this at the end of February, flushed out a ton of water and everything was going great. Fast forward two months and there are little plastic looking floaties in every glass. Very disappointing because we paid over $50 for this filter. Our refrigerator light is still on green which means it should be good. Won’t buy again unless this issue is resolved.

Buyer beware!! I bought a water tester and this water using this filter had a number of 156 not good! My zero water tested at 03 which was great!! This filter does not filter the contaminents. Looking elsewhere!!