Customer Ratings & Reviews

I love my ice maker The only problem is the hose that goes from the back of the refrigerator down to the bottom is too short and it needs to be longer

Hasn’t worked since day one!!!! Best Buy has the worst service too. I paid them to install it. It never worked and had them come out for service and the guy came in for 1 minute, took a picture and left. Horrible.

was dissapointed that the product was not on hand and jad to be ordered, the delivery guy was helpful and kind, ice maker did not initially work. I live on NCt for my Mom in IL. My brther-in-law had to check it and make it work. Cutomer service was great with the purchasing, delivery, coordinating, and responsive,

I ordered it in December 2024 I have received it in April 2025 The estimated delivery was 3 weeks after ordered date However, the icemaker warks fine

Very inexpensively made, doesn’t produce much ice in a timely manner.

They blew up the icemaker on installation. Two black holes in freezer. Now they are telling me the ice maker has to be taken out and returned before getting another however they want to pick up the damaged refrigerator without taking out the non working Icemaker. Therefore, they are charging me for the one that they won’t take out.

It gets the job done. The price was ok and it makes ice pretty quick

You really don’t want my opinion but here you go. The number of times I was given bad information about my purchase and delivery was ridiculous. Communication was either poor or nonexistent. Staff was pleasant although unhelpful, other than the man on the phone who told me I was free to make my purchase elsewhere. I won’t be buying from Best But again.

Fits great for a small fridge but does not make a lot of ice.

Its an ice maker that makes ice. Easy to install and does exactly what you would expect

been wasiting since febuary 2025 for this ice maker. I ordered it when I bought the refridgerator it is suppose to match. since then 7 times have sent wrong ice maker, they send 3rd party service peopkle and one has switched out the orginal with a used part and best buy is blaming me for not having the orginal. need to watch who they send to your house. poor service

We are still waiting to get the ice maker. It's supposed to be delivered May 21. Not happy about that.

After months of waiting for this model Best Buy finally installed. It did not work properly, bad installation. Had to call manufacturer to correct.

I can't give a fair rating of the ice maker as it was not installed properly. It leaked in two places. I have been waiting for 5 weeks for the serviceman to come and fix the problem.

Ice Maker works great. Produces enough ice for my family of four.

Hasn't produced ice. Replacement is on the way. Hopefully the replacement works

After a five month wait delivered wrong model ice maker.

bought fridge and ice maker on that date, but ice maker had to be ordered! getting whole month and half later!! suppose to get march 30th. that why poor rating

Works great, we have plenty of ice now which I love! The basket to hold the ice is plenty big, yet leaves lots of room in the freezer for other things.

The icemaker sent w the installer was the wrong one. Then we were told Best Buy didn’t even carry the correct one. We would need to purchase from Lowe’s or Amazon. Had I known this I would not have purchased the refrigerator.