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Customer Ratings & Reviews

Model:
W11510803
SKU:
12513778

Customer reviews

Rating 2.6 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.6 out of 5 stars

  • Quality

    Rating 2.7 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

42%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience I’ve ever had with a purchase. I would never buy this product again!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker to go with the Whirlpool refrigerator. Makes lots of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Grand Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker has be operating excellently. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the refrigerator. Love the convenience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Imbasiles can't match the right ice maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE service and ordering ability. Best Buy sent the WRONG ice maker, that did not fit, TWICE. And it was the same ice maker both times.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Lilly. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Ice maker for Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker was installed almost a week ago and it's still not making ice. I'm going to have to call to see if this can be corrected

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, DonnaF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I ce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is not available- out of stock Was not installed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Ice kept melting and water flooded our freezer. We returned it and are using trays.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm,,no maintenance required -- Love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered on time and old one removed safely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You Have To Have A Water Outlet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn't mean nothing if there is not water outlet in your home to connect to a fridge! Hiring a plumber would be very expensive along with labor to install this ice maker! It's not worth it! Just use ice trays!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello tdt2! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure stopped working. Not sure why. Have a new fridge coming too.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Amazing Ice Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is amazing and a terrific addition to my refrigerator. Happy that I purchased this item.

    I would recommend this to a friend