Customer Ratings & Reviews
- Model:
- ECKMFEZ2
- SKU:
- 1454114
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the easy installation, functionality, and quiet operation of the icemaker kit. They appreciate having an ice maker and find that it works well. However, a few customers have reported issues with leaking.
This summary was generated by AI based on customer reviews.
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tray is smaller and flimsier than my last one.
No, I would not recommend this to a friendICE TASTES BAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS FINE BUT ICE TASTES BAD EVEN AFTER MULTIPLE BATCHES
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi FROZEN, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
StayAway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew dropped old fridge on porch destroying multiple composite decking. Dragged across floor scratching it and never calling back about the claim... no call no reimbursement NOTHING
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
love ice makers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker was not installed but was paid for! Couldnt get my money back! Was told I need a shutoff valve! They were able to cut off water to start installing ice maker! Couldnt complete the job! My previous refrigerator had an ice maker!
No, I would not recommend this to a friendTerrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. The Best Buy Geek Squad 800 line is a joke!! We have had four visits to our home for the ice maker and refrigerator nothing has been resolved.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Terrible, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Doesn't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold this to me and there's not one that will fit my NEW refrigerator Best Buy sold me along with the ice maker that doesn't fit
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Dishonest, We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
Disgrutled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never been installed returning. 3rd party delivery company said could not install and stay near phone for call from installing co.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Aaaa! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Carol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied at all, ice freezes up solid in the back half, it keeps dumping ice and will not cut off. Not very good.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dissatisfied, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
NOT GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This leaks into the ice catcher and turns all the ice into a big block. This was done at the factory and should have been checked.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey RZupan, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Sorry piece of junk !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very worst ice maker ever made ! It leaked water all over the freezer, making a horrible frozen mess.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey happydays777, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Worked 3 hours
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by delivery people. Worked initially for 3 hours. Has not worked since. WAiting on repairs.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI WoodHaven, we value your time and would like to look into the concerns with your icemaker. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Squad loop I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't worked from day one, 3 different techs,and still no ice
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bill, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Have not setup
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t purchase the correct refrigerator and was misinformed by Best Buy
No, I would not recommend this to a friendnothing but problems since ice maker installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when you buy a fridge, make sure it comes with an ice maker
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Buzz, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Ice production
Works like it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, it makes ice cubes. Bucket is a little flimsy but ok.
I would recommend this to a friend