Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 468 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers commend the 24" Top Control Built-In Dishwasher's powerful cleaning performance and quiet operation, finding it easy to use and install. Positive feedback also highlights its sleek design and good value for the price. However, some customers reported issues with the dishwasher's longevity and cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 468 reviews
  • Rated 3 out of 5 stars

    not recomended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry well and doesn't clean well. like the controls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken within 14 months of purchasing. Have had plumber confirm that it is the machine and not any blockages or water intake/drainage issues. Just another product where the price has increased and the quality significantly decreased.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not even two years, the dishwasher is not working.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even two years, the dishwasher is not working.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Lasted a little over a year.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our start button stopped working after a little over a year, just out of warrantee. Called manufacturer and they would come fix it but it would cost more than 3 hundred dollars. We declined and vowed not to buy another from manufacturer. We bought a new control board and replace it myself at 140.00.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Shame on you

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed our order on January 21st and we ordered 4 items. A stove , refrigerator, and a dishwasher and ice maker. The only item we didnt have to return was the stove. The refrigerator had a dent in the side. The dishwasher was broken and had a huge leak and the icemaker we purchased did not fit the refrigerator we bought (even though it was the one that was recommended online). We ended up giving up on the icemaker and the dishwasher completely. I ordered the appliances from a nearby store and before i placed the order i made sure they were available to be delivered soon. The delivery was only 4 days out. Until i placed the order and it went out to over 4 weeks. I could not understand the customer representatives most of the time and there is no direct number to the store. I have been promised a "compensation" for the ordeal, but we havent seen that yet!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Grandma. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Damaged

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher seems to work out but after installation we discovered it has 3 HUGE scratches down the front of it, Currently working w/ Whirlpool to see what we can do about it. The plan is to have someone come access it. We shall see.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KellyB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishwasher worked about a year and half before it stopped working. Product came with one year warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience with your dishwasher, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Piece of crap

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dishwasher for 8 months and it’s used fairly often to wash my kids cups and dishes. All of a sudden a week ago it wouldn’t start. You could pick your cycle, but it wouldn’t let you press start. Then if you tried to cancel the cycle, the buttons would freeze and you can’t press anything else. Such a piece of crap. Wasted $500 and the drive to pick it up.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Disgusted!,

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m done with Best Buy. They apparently mislead you into thinking that the total tech is by them but they are sending random people to install and deliver and it’s been one fiasco after another. Not only could they not install , they had me and my son running around as helpers trying to fix the issues. I finally got fed up and told them to take it back I’ll do my dishes by hand the old fashioned way.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi MaiyaB. We apologize for any frustrations you may have experienced. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 years old and the motor went on this unit. I should have read the reviews before I purchased it. My kitchen aid washer lasted over 10 years.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke twice in a year. My old washer worked better.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed the ring inside the dishwasher with rust already thats why i swapped with another brand ,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher installed poorly, can't be used.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed dishwasher so that control buttons are hidden beneath the counter top and can not be used.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi LouisB, we are so sorry to hear this. Please reach out to the installer for any installation issues. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old dishwasher with this one. A good choice, very spacious and efficient. And good visual outside as well as inside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All my dishes fell and broke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor quality All my dishes almost broke when the upper rack completely pulled out and all the dishes fell out I hate this dishwasher

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes still wet after dry cycle. Wash time is very long. Crummy dishwasher for the price.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuse box has gone out twice in one year. Whirlpool sent a repairman once the 1st time but would not the second time. I will never buy whirlpool again

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in space. Runs and operates easily. Silver finish matches other Whirlpool appliances well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt clean my dishes.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a unit that was only a couple years old, but didnt clean well. This is actually worse than the one I pulled out.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Zzzz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never do these reviews. It doesn’t dry the dishes!!!!! Stay away from this dishwasher

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey StevenT, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand