Customer Ratings & Reviews
- Model:
- ARC-14S
- |
- SKU:
- 1265611
Customer reviews
Rating 4.2 out of 5 stars with 218 reviews
(218 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the ARC-14S portable air conditioner's excellent cooling performance and ease of installation. Many appreciate its energy efficiency, although some find it large and heavy. While some users report that the unit is quite noisy, others find the noise level acceptable. Concerns were also raised regarding the BTU output and the window kit's design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best portable air conditioner with GREAT reviews!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best efficiency of ALL portable air conditioners!!!!! Dual exhaust feature makes this the KING of portable air conditioners
I would recommend this to a friendRated 5 out of 5 stars
Better than the others on the market!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This AC is the best way to go,you have dual Inlet and Outlet air flow to direct the warm air out while bringing cooler air into the room.
I would recommend this to a friendRated 5 out of 5 stars
AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a good price. Works well and was easy to set up
I would recommend this to a friendRated 5 out of 5 stars
So far so good .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great AC , the window sleeve is the only down side .
I would recommend this to a friend- Cons mentioned:Btu
Rated 2 out of 5 stars
Not worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this hoping it would cool better than 10,000 BTU unit I already had. It is not doing as well as my old one, which by the way, was much cheaper.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Okay …
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t make your room cold but it Does help a bit I would buy a different brand like Honeywell maybe
No, I would not recommend this to a friendRated 3 out of 5 stars
stopped cooling in less then 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ran this less then 30 days and had to send back for repair. it lost all the freeon one night. on a good note company support got back to me same day and it was off to be repaired the next day.
No, I would not recommend this to a friendRated 2 out of 5 stars
Plastic Smell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been running it for a week now and there is still a terrible chemical plastic smell. How do I get rid of this smell?
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Brian. Thanks for your feedback on your air conditioner. We're sorry there is a plastic smell. You can air the unit out but if the smell persists, check the unit for any damage from shipping. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
- Pros mentioned:Cooling, Energy efficiency, Installation
Rated 5 out of 5 stars
Whynter Portable Air Conditioner Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whynter Portable Air Conditioner is a versatile and efficient cooling solution designed for home and office use. It’s well-regarded for its powerful cooling capacity, energy efficiency, and convenient features. Here’s an in-depth look at its performance, design, and usability. Performance Cooling Capacity: The Whynter Portable Air Conditioner comes in various models, with cooling capacities ranging from 10,000 BTU to 14,000 BTU. It can effectively cool rooms up to 500 square feet, making it suitable for medium to large spaces. Efficiency: One of the standout features is its energy efficiency. Most models have an Energy Efficiency Ratio (EER) of 8.9 or higher, ensuring you get the most cooling for your energy dollar. The unit also has an auto-drain function that exhausts condensate under most conditions, reducing the need for manual draining. Multi-Functionality: Apart from cooling, the Whynter Portable Air Conditioner also functions as a dehumidifier and fan. The dehumidifying capacity is substantial, often removing up to 101 pints per day, which helps maintain a comfortable humidity level in your room. Design Build Quality: The unit has a solid build with a sleek, modern design that can blend into various room decors. It features caster wheels for easy mobility, allowing you to move it from room to room without hassle. Control Panel: The intuitive control panel with an LED display makes it easy to adjust settings. It includes a 24-hour programmable timer, temperature control, and multiple fan speeds. Additionally, most models come with a remote control for added convenience. Noise Level: Noise is a critical factor for many users. The Whynter Portable Air Conditioner operates at a noise level of around 52 dB, which is relatively quiet compared to other portable units. This makes it a good choice for bedrooms and offices where noise can be a distraction. Usability Installation: Setting up the Whynter Portable Air Conditioner is straightforward. It includes a window installation kit that works with most window types, including horizontal and vertical sliding windows. The exhaust hose is extendable, providing flexibility in placement. Maintenance: Maintenance is user-friendly with its washable pre-filter and activated carbon filter. Regular cleaning of the filters is recommended to ensure optimal performance and air quality. Eco-Friendly: The unit uses eco-friendly refrigerant, which is better for the environment. Additionally, the auto-restart function remembers your last settings and resumes operation after a power outage, ensuring consistent cooling without manual intervention.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit! Bought it to cool my room in southern California.
I would recommend this to a friendRated 2 out of 5 stars
Not as powerful as advertised only cools 300Sq ft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this unit again. The back cover of the intake keeps falling of since the day it arrived, so I have it taped to hold it together. Exhaust vent shoots straight up and doesn't help in circulate across the room. I have to use one of my fans and rest it atop the unit to held circulate through the room. It does half the square footage they advertise. We live in Seattle wa and doesn't get very hot here except 1 week out of the year. So I'm not asking it to fix a " Vegas heat"
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Does not work as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very expensive and did not perform as described. The thing is HUGE. I only had a few opportunities with really hot weather to test it out and when I was certain it did not work Best Buy would not back the product and referred me to the manufacture. Don't know if we have a damaged unit or the product just doesn't perform as promised
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .We are sorry for your experience. To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Rated 2 out of 5 stars
Third summer already broken
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We brought this unit june 2017, by July 2019 the fan loosened and the blades broke off. The AC no longer let's out cool air. Now I'm looking online to replace pieces. Too expensive to break so easily
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Kait,
We are sorry for your experience with the fan. To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Rated 2 out of 5 stars
Disappointing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few weeks, but now it won't maintain a setting on high fan. Very frustrating...not effective at all anymore. Should be able to last more than one 90+ degree day.....but it didn't.
No, I would not recommend this to a friendRated 3 out of 5 stars
good a/c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy again if I needed too. I have owned other portables but this one is the best.
I would recommend this to a friendRated 1 out of 5 stars
BURNT MOTOR SMELL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the fourth day of using this air conditioner, I turned it on in the morning and it started to smell like a burnt motor! It made me nauseous. I had to keep the windows open in 90* weather.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Bob. Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry the motor seems to have stopped working. Please make sure there is no obstruction that would put pressure on the fan. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
Rated 2 out of 5 stars
Doesn't dehumidify
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use this air conditioner, the humidity in the room increases! In the last 45 minutes, it when from 47% to 54% and rising.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi,
The unit does not create humidity. This issue can happen if the unit is being used in a room smaller than what the unit is rated for. In this case the unit is rated for up to a 500 sq ft space. If the room is smaller, the compressor will come on and be able to cool the room quickly due to the size but is not running the compressor long enough to dehumidify the room to a comfortable level.
At Whynter, we constantly aim to provide superior products and a better customer experience. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]. We are here to provide technical support and ensure you will be satisfied with your Whynter product.
Rated 1 out of 5 stars
Mislead on condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ac seemed like it worked great but the open box I purchased was in terrible condition even though is stated it was an open box excellent. First time I've experienced that..
I would recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Danielson,
Thank you for your feedback on your air conditioner. We recommend reaching out directly to Best Buy. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have any product questions.
Rated 1 out of 5 stars
Not worth your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer claims 14000 btu cooling this unit performs way under that. The build quality leaves much to be desired, very flimsy plastic used throughout. Does not dehumidify, at all.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .We are sorry for your experience. To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Rated 1 out of 5 stars
Crap company will ignore you, don't buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice I sent an email to support, they ignored me.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Robert,
Thank you for your feedback on your air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry you did not receive our responses. Please check your Spam folder or call our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837). We are here to provide support and ensure you will be satisfied with your Whynter product.











