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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,304 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. customer service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and put them up for me. I probably couldve done it myself and saved 100 bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a revisit for solar panels & camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the three camera's I had installed are not working with the solar panels. I need another trip to see if we can get the set up correctly so they can get more sun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would definitely use geek squad again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installment of Ring system did not go well. I had to call to get someone come back out a second time. Issues were resolved and I didn’t have to pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The only issue i had was that they removed all the packaging from the products purchased. I did not have any paperwork to refer to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very knowledgeable! He answered all our questions and made great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and great job. Very efficent and tech was knowledgeable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Enables us to see the furthest corner of our property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything on time & gave great advice. Very informative & respectful geek squad representation. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a good job! Cameras working good, nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t beat this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this for the great price bby charges! Installers were on time, quick, communicated well, did fantastic job! Highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a solar panel, for an outdoor camera, so it charges all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the service and professioalism i received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation of security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys who were very nice installed my blink camera system snd connected it to my Alexa shadow box and I love it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 camera's having a problem on 1st install, they were finally..changed. I no longer have a clitch with the new ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but winter created care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winter cloudiness doesn't supply enough charging. Geek Squd outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer representative connected all the products to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers with positive and friendly attitude during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent Khailani had kept my wi-fi up and running and was diligent in offering his advice all throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Google Nest Camera, connected the camera to wifi and setup Nest home.

    I would recommend this to a friend