Customer Ratings & Reviews

The tech who came out was absolutely incredible. He was so patient and super knowledgeable.

Still waiting for geek squad to call for follow up RETURN visit to install electrical cords

The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

I highly recommend the Geek Squad. The technician showed up on time and was very professional. Completed the task quickly and completely.

I was hesitant to install them myself so I asked Best Buy to install them. The gentleman was fast, friendly and professional.

Always a great experience with Geek squad! Carlos was polite and very informative.

Pablo was on time, completed the job in a very professional manner and was friendly.

The techs were very friendly and knowledgeable. Made sure everything worked to my satisfaction before they left.

The geek squad changed out 2 tvs. Added Ring Alarm and 6 Motions. Added Ring doorbell. Done quickly, cleanly and help set up all apps onto my phone. They made sure I understood how to use the apps.

Agent was great did a great job very reliable would recommend to everyone

They helped get my outdoor camera's set up and connected. Great Service!

The cameras were already installed but I couldn’t connect to new WiFi. He called ATT and Ring . Went above and beyond!!! Got my camera’s back working!! Great job. VERY happy!

A wonderful gentleman installed our ARLO security system. Followed Covid protocol the entire visit. He was kind, helpful with explaining and an employee to be very proud of.

The agents were very helpful and quick but they quit working after 2 weeks and had to be reinstalled by other Geek squad agents

The GEEK squad installed my Arlo 4 camera system. They were prompt and did a great job. They also took the time to explain on how to use it and the different functions.

All my devices are installed, setup and ready to run. They went through each device and showed me how they work together

The Guys were very professional. They answered all of my questions and where I had Doubt they assured me everything will be fine.

I will recommend this wireless cameras is very good security cameras

I was encouraged to buy 4 arlo solar panel for my Arlo essential camera that the battery do not last. I purchased the solar panel and scheduled appointment for installation because I have a total tech. I book appointment for almost four time because of no show. I missed available outing because of having to stay at home waiting and calling. Unfortunately, I went to Maplewood store to complain for the Fifth time, after a no show, I was told total tech does not cover solar panel installation. I was really infuriated. I almost threw those panel away.... I had to figure installation myself.