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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,304 reviews
  • Rated 5 out of 5 stars

    Installed my google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Wanted to make sure everything was correct and covered before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted 4 wireless cameras. Initially, the cameras had trouble connecting with the wifi, but after a second member came to help, the solution was found and the system works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they show up they were great They kept changing my appt. time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was prompt, polite and quiet good. Got my security system connected to the internet. Got my fourth camera working, which lasted about 24 hours. Said the Geek squad would be contacting me to get a wi-fi extender for my fifth camera, never heard from anyone again. Had to buy another service contract to get someone out to look into my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad installed Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my Ring camera and showed me how to use. Wonderful young men very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good increase in security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting used to the system and more efficient using it. Great for seeing purchases delivered and for screening those coming to our front door. We are alerted even if they don’t use the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install my cameras! Definitely suggest using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reset my security cameras without any additional charges, unlike the previous tech. Much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My visit and my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were very helpful and I would go back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping safe knowing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great comfort in being able to see what is going on instead of wondering. Having Geek Squad makes it possible with all they do. They can do what I can't. Thank you to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done perfectly. It was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very professional and he did a great job explaining my new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer and set up ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and answered my many questions….. I would use the geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell and camera was installed in a timely ma.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my home camera and added to my device. Professional and courteous service, on time for appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras quickly, but they didn't clean up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed all the devices and gave a great demo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deidra was my installer and she was great! She was very thorough and knowledgeable about stereo system set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeeK squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security camera……………… ………..…………….…………………….,……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install 4 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional download everything very good experience

    I would recommend this to a friend