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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,304 reviews
  • Rated 5 out of 5 stars

    Excellent install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and took the time to explain everything to us. We are enjoying the added security to our home. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeksquad has nothing to do with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intruder beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this in color, security camera that truly gives me a new sense of security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable cameras for a robust home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work reliably ro make my home safer and reduce my homeowners insurance premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was terrific, courteous and profes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my outdoor nest cam with floodlight. He was very courteous, knowledgeable, and asked me my preferences before installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick was very talented and knowledgeable!! He did agreat job installing all my cameras. I recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed camera. Working great in Kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and adjusted my Ring Cameras.patient wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very Patient anf, took his time to make sure that I knew how it is operated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and fix the problem with my cameras got them all connected but left me to deal with the password problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install of my camera! The technician was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Security Lights/Cameras Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CJ was awesome. He provided excellent customer service and installation of our security lights/cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved !he has patience with me and willing help me whenever I needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came out was on time knew the product and how to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, prepared, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome person and he was very professional it took him no time to install all the cameras..

    I would recommend this to a friend