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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,304 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs knew what they were doing. Good job. Although 1 solar panel is not working, we used the things they educated us on our equipment so we were able to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to add this arlo essential camera myself. After going through an update on my base station the arlo essential works fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever showed up. I took time of from work to have these cameras installed but no one showed or called me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting the camera, the agents connected it to my Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the system expertly in a very short time. He was willing to answer all questions we had and pointed out the need for the solar cell to keep it charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy for placement of cameras. The Geek Squad were very knowledgeable and helpful. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!FANTASTIC!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with the installer. He was so informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service has been very beneficial to me and worth every penny under to Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the rep. He explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the cameras and set everything up on my phone and Alexa. They recommended adding a an extra battery for the camera so it can be charged with solar panel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use this service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would have had to wait over two weeks to fit in the schedule. Then, I noticed there was an additional $69.99 delivery fee on top of the $129.99 installation fee PER camera system. Total for delivery and installation on the same day of $329.97 plus tax. Tech said it would be a easy installation and wouldn’t take very long. My husband and son installed them within an hour. So, it is easy to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie was very helpful and maintained his professionalism through his communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great!! Product has great video.Geek squad answered every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable in helping me set up the app, Ring Cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and assisted with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job and told me how to use my equipment. The agent very courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ Alfre was very professional while installing my cameras around my home and very Knowledge about tech companies i had and have good ideals give that young man 10 stars .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job adjusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adjusted the camera to cover a wider range and adjusted the settings for the motion senser to cover a wider range as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony is a life saver he installed and connected my cameras to my phone without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Steven were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best service and best customer service and I really recommend them. I also like every that they had in stolen on my hose.

    I would recommend this to a friend