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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,304 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 4 Wifi cameras and 2 solar panels. Agent was very cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my ring cameras and tutored me on their use and app. They were very professional and did a wonderful job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help as usual you answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera reinstalled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remounted camera that fell off in the storm. Rapid repair and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GreekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and friendly service! They arrived at my home 15 mins early and took all the COVID precautions to make this an easy and successful installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very polite & respectful. He knew I was happy with previous install & was kind enough to ask if I wanted to wait .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was just outstanding. Everyone was friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mastech offers great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed all of my cameras and mated them to the app in my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and added all programs. The job took some time because tgey also mounted the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my home security system...I had a little trouble getting use to it and had to recall them out to my home for an ajustment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad useless. The contractor was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased installation, would not recommend geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Geek squad install my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my cameras but I was unaware that they need extra batteries and the battery should have been charged before the installation so as soon as the cameras were installed it did not work for very long also I bought a solar panel that did not charge right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sheryl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered all issues, came on time came back out a second time to adjust front camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is on the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are not good at putting tech together, call someone who is and that someone in my case was the Geek squad, they showed up on time, did the job and explained what they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Found the best place to install the ring doorbell and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and accommodating during the install. It’s been a few months since the installation and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy installation by a professional.

    I would recommend this to a friend