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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,378 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and professional, no complaints or suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek Squad installed our security cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians mounted our security cameras yesterday. They were very helpful showing us how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent service teck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very a very nice guy I felt comfortable with him in my house. He was on time actually early, he was very knowledgeable of what he was doing, he knew what tools he needed brought them with him put up 3 camera's hooked them up, showed me briefly how to work them, was in and out in a reasonable amount of time. Pleasant understanding, efficiency and tall, didn't even need a ladder. lol I have questions on the cameras now cause I had to get a new router and the cameras are not working Id love to call him for advice but I'm sure that's not part of his job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring battery camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell geek squad person did an excellent job was patient took his time work with me to resolve some issues had to uninstall the wired doorbell and install a battery operated one. He is a great agent and an asset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Field Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and located the best places for cameras. they installed and made sure they were working properly. the whole setup was configured on the APP and explained in plain language.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed all cameras and TVs. Made sure I understood operation of each before they left. On time, efficient. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came and installed my cameras was a third party. I had Google Nest Cam IQs installed. They have to be plugged in, so I had the cord run into the attic instead of the wall. The plug was too short and the guy that installed the cameras made a run to Home Depot to grab an extension cord. He wanted to make sure they were working properly and were positioned correctly. I really appreciate that he went out of his way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and well done.... units were installed to my expectation and an explanation of functionality was given

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad crew get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew are on point. They come in and get the job done and if there is a problem they will come back out to correct the problem . Thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Attempt to Reinstall Arlo Cameras after New WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative went above and beyond to try to fix the problem. Without being able to get into the site because my mother locked us out, he tried every trick in his book to create a work around and still get the install completed. Unfortunately he was not able to do so but I admire his tenacity, his knowledge and professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Arlo wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless cameras for the house. Fantastic installer who install the cameras. So far everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad of Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myself and 2 friends at the house doing other projects while Chad installed all inside and outside cameras. He was knowledgeable, efficient, thorough and friendly. We were all expressing how impressed we were of all the details he covered in a very patient professional manner. Outstanding service. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Out door Camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vincent mounted 3 outside cameras and explained how to connect with our phones

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up 8 cameras in an old house with such caring attention to detail. It wasn’t an easy job. I have peace-of-mind with the security installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Pleasant & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did a great job installing our cameras and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Punctual and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and provided me some input on installing the cameras. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Very Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Ring Solar-Powered Outdoor Spotlight Security Cameras with the corresponding solar panels. As I am not very handy, we decided to have a Best Buy technician perform the installation. We could not have been more pleased with the outcome. The technician arrived right on time and was very professional, meticulous, knowledgeable, efficient, friendly, patient, and helpful. He answered all our questions and never appeared to be in a rush to finish and leave. We would highly recommend this service to all our friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and informative. Friendly and courteous. Great to work with and appreciate their service and install

    I would recommend this to a friend