Customer Ratings & Reviews

The entire process was smooth and easy. They really walked me through everything and showed me how ashy it was to operate and monitor. Great group of installers.

Agents were exceptionally professional, courteous, and friendly!

It is still a learning for us. But we getting use to how it works, there are still some issues, that we are getting us to.

Geek squad service is excellent choice for me. Punctual and they explained all what was being done and answered my question s.

Was suppose to be an 8 camera install outside . As a total tech member I was suppose to be covered , but the third party company charged me extra for them having to get a taller ladder out. They had a 6 ft ladder and don’t go on the last two steps for safety. After dealing with that it took from about 10:00 am -5:30 pm to install only 4 cameras instead of the 8 needed. Best Buy needs to be better about who they use and whether they have the skills and staff needed to perform the jobs so not to waste customers time.

The agent came on April 13 and did an excellent job, took time to answer all my questions.

I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

Had a spot we needed security camera coverage on that was easy to deliver with this Wi-Fi unit.

The product is good I had to call back Best Buy geek squad to relocate the cameras the view at the current location is kind of obstructed.

The installation tech was friendly and showed up within the expected time frame. The only issue that I had was the fact that he wasn't able to install one of the cameras that I had wanted installed on the front of my house due to a lack of exterior power sources and him not being able to due anything to get power to the outside.

As always your Tech’s we’re timely; courteous and knowledgeable, we love the service.

Very pleased with the Arlo Pro wireless security cameras. We recently purchased an older home so the wireless feature was an important factor in our decision when selecting a home security system.

Chad is always the best! You can never go wrong with the level of service he gives.

The agent was able to help me resolve a very complex problem.

They were very professional, very knowledgeable. They were very prompt. I had an issue with my camera they came back and fixed the problem.

He did an excellent job. I love my home security system.

Great service! Carlos was amazing. Very helpful and great at offering his expertise and advise.

Satisfied with efficient and professional computer setup

I will definitely count on the Geek Squad for any future installations for my home. Friendly customer service.

I have been satisfied with service. On time good job