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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,304 reviews
  • Rated 5 out of 5 stars

    geek squad keeps me in business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad keeps my office computer going so I stay in business. you just installed a camera security system in my home. Couldn't do without you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to let me to inform that he was on the way. very profession

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable on the given task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotlight cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knowledgeable technician also setup my smartphone to operate cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional!!!!!!!! ,,,,,,,,,,,!,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin May did a great job, figured out the best place to put the solar panels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing a great job, wished it could be wired direct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arco works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is on the installer. He was so polite, knowledgeable and expert at what he did. I want to make sure my Maryland Blvd, Nevada store knows about his great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and thevperson I brought it for loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my alarm system-they were professional, on time and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with friendly approach. On time with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop working faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents I talked with got my laptop back to working faster and helped me recover files I had accidentally deleted.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    stickup canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can see on camera, This not my frist time having problems for the squad. i paid for prgam, service and I am not receiving it what i paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smile, you're on camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a great job installing, prompt and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee and Cathy worked on setup until worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee has worked on other Samsung products to help us understand and use as we desired. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by the saying that if you need job well done pay someone else yo do.....well....case closed.....There you have it...Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Blink Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Blink camera were wonderful. I recommend the Geek Squad for installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the initial install -- cameras kept dropping out. They immediately come back to fix and now they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of security lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine but the product wasn't and I had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrival and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly, knowledgeable. Had me up & running in no time.

    I would recommend this to a friend