Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,304 reviews
  • Rated 5 out of 5 stars

    Reliable and courtious serivce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful during this installation. I love my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed on back patio.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! And so happy we purchase Total Tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a young man out without the proper equipment to install cameras on a house. His supervisor said he would call me and that never happened. I then texted him back asking for the corporate number. He texted me back saying he was on PTO. We made arrangements for him to call me on Tuesday. But of course that didn't happen. At this point I want my money back. I am recording this also. In case I have to send it to the BBB. I would also like someone from corporate to contact me also the you mans supervisor supervisor. This is horrible customer service. Btw, my name is Mary not Nerry. Uuuggghhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes TECH SAVVY to seniors.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helps this senior lady pick out proper headphones for me because of loss of hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Party Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera was installed by a 3rd Party contractor and they performed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great and help give extra security when home and away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents promptly installed the television. They were knowledgeable and answered my questions about the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some difficulty with install of monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had difficulty getting Blink monior to sync with wifi. He called someone for assistance. I got it to sync. Quality wasn't as I hoped. Spoke to manager & device uninstalled. These techs who unintalled, were knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and soo kind people, really happy to takr total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the installation of the TV, from start to finish took them less than twenty minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and cleaned up any mess from the install. I will use them in the future for other install needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay I guess

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was okay but they had to come out multiple times because it was installed incorrectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great & service was great! - glad I didnt have to do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. Made sure everything was good to go before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was polite and very efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outside camera and tested every angle to make sure it covered the proper area. And yes, it covered the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my batteries in my outside ring camera with effortlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Blink cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great - we signed up with them for a year and look forward to them fixing everything in our lives....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, efficient and quick. And knowledgeable when answering questions regarding the product I had installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four chairs purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always….. the sales process was great and the delivery guys were phenomenal!! Thanks again!

    No, I would not recommend this to a friend