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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,304 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK squad helped me to install my Arlo Pro 2 cameras at home, they helped me to set them up and connected to the internet. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera install Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a camera system that had failed. Installer did not take the time to install properly and walked away from it. Refused to install 3 cameras that they had previously installed. Did not know the product and would not take the time to call Tech Support. When I called tech support I found out the Geek Squad agent was very misinformed about the cameras. I have used the Geek Squad for over 25 years for vehicle stereo installation and remote start. The installer (Matt Zorn) is excellent. However all GeekSquad agents are not created equal. I would have been better off with a theirs party installer on the camera system. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers are the best! Installer was kind! Was very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The service agent made sure I was happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad they have great communication and is always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wyze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. ……………………………………. Great. …………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple installation, but very difficult to get a timely appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Geek Squad are the best great service on time friendly , respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Advise and teaching were greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and gave great recommendations on other equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon and Dereck are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security all my cameras have given me. I even went back to Best Bucky and purchased 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job as always and explained everything so I could understand it with out being a rocket scientist. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced 2 of my ring cameras, connected and explained everything to my satisfaction. Very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Best ever and use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my security system and everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick snd easy device great customer service! Great store! Service reps are friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will install solar panels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent verified that I have everything for installing solar panels for Arlo and ring cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for getting my printer to work via wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was very patient and informative. I hope if I need the Geek Squad again I get him!

    I would recommend this to a friend