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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,304 reviews
  • Rated 5 out of 5 stars

    I didn't have to get up and down the ladder

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you like installing things let them do it. That way they can adjust the camera while you look through your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and timely and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRANDON, FROM GEEK SQUAD A SECURITY SYSTEM. FOUR SMALL CAMERAS AND SYNCED TO MY PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and helpful. Best contact I’ve had with Best Buy. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re-install outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient workmanship to re-install camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan and David installed complete ring cameras sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and David were exceptional and knowledgeable about their abilities to install cameras professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of t.v. and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very efficiently and professionally. I have no problem by using them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in stall Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part of order could not be completed. Later Ralph

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was kept updated prior to every move, was on time, courteous, knowledgeable, did a great job thank you Chad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted the Ring Cam Battery Motion Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job of mounting the Motion Detector just beside the basement door by the Geek Squad as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really appreciate their help, and also having Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was to install two outdoor cameras and provided excellent customer service when it came to the installation not being able to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these cameras and John and Philip to install them they are outstanding Geek Squad employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek was wonderful to work with. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Too sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive. Goes off too often. Batteries quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted camera outside over my garage, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo skins for outdoor camera set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set of skins to put on my outdoor arlo security cameras. I figured the skins will help protect the cameras from the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and set up both of my cameras. He also helped me set them up on my wifi and Nest app. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the camera where i wanted and made sure it was working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever great customer service and support

    I would recommend this to a friend