Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,304 reviews
  • Rated 5 out of 5 stars

    Security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had 4 of the Arlo security cameras & added a 5th for another location. I like that they are wireless & rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service tech was knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is WONDERFUL!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went over what I needed to do to download the 5 second videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are now working. Adam knew what he was doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a very pleasant Best Buy salesman that the CCTV system was completely wireless except for the electrical connection to the cameras. I asked three times and got the same answer. Unfortunately it requires a direct internet connection through a wire. Wasted everyone's time. Luckily got it returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowable, polite and very friendly. Followed all the covid-19 rules.. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything he was doing. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek squad installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shauna was our installer and she was great. She explained things as she went along with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Arlo cameras / lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee has been to our house several times with different issues. She is absolutely wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and eastly installation. Staff members were polite and wore masks. Would use GS again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The system install was great after install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several hours but included solar panels also. Syncing to Arlo showed amazing clarity. And they also are motion activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so glad I have cameras around my house

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am around of what going on around my home even I am not at home. I can see and talk to anyone moving on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro's The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always there when you need them. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly efficient and technically superior. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter camera was installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We happy with the service. So far so good. Next time we need service we will call geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had five installed and bought three more to be installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy, Geek Squad, were came on the appointed day, installed the equipment and even answered questions, all in a timely fashion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed my camera quickly and efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera was put up quickly and his opinion on where to place it was spot on. Answered all my questions and adding to my app was a breeze. Thing is I only had one camera to install, why is the price the same if you're only getting one? It only takes half the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the cameras. They go out a ways but don’t record as far as the reach. A lot of times they don’t even record unless really close to them. I wouldn’t recommend them to no one. The guy sold them was miss leading or just wasn’t aware of the issues with them. Not satisfied but can’t do anything about it! The guys that done insulation was good. Dark buy time they mounted cameras. So that was issue and is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full coverage of the front door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system works as advertised and allows me to see all the activity at or around my front door.

    I would recommend this to a friend