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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,304 reviews
  • Rated 5 out of 5 stars

    solar panel relocated to get more sunshine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the solar panels to provide more energy to the spotlight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted and hid all cables. Quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up everything as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed stickup cameras; one for the front and one for the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad person was friendly and efficient and I couldn't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 3 outdoor blink cameras . the agent was fast and very carring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Words cannot describe service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, not only knew his job, but was as fast as Superman. Know sooner did he arrive, but he was done, in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek squad installed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good the video footage is great and the pictures are clearl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service..on-time..friendly.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent help me find the perfect placement for m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me find the perfect placement for my patio camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service at Best Buy. No problem with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional and do great work when their in your home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already installed cameras. I needed help troubleshooting why my two way voice didn't work. He said you have a delay of a few seconds, and I said yes. He told me my problem was my internet speed. So after our conversation on the phone, he didn't show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional - will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Arlo camera system installed by the Geek Squad. They had my system install and adjusted and connected to my Wi-Fi in know time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful. Was on time and installed cameras less then 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have one battery/solar unit security camera inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one solar, wireless security installation. Gets plenty of afternoon sun and have never had to replace battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Most definitely trust the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a difficult install at a new house and it took a couple people to make it work, Job well done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK so for with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete installation is still incomplete!Technician needed to move on to other jobs to stay on time. Went into store talked with manager a month ago. Was told either herself or another manager would be calling me. No one has called me. I'll be going to the store tomorrow as I've been out of town.

    I would recommend this to a friend