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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,304 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful on figuring out where the best angles were for viewing all around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer has a great knowledge of the cameras and what was required to make the cameras more efficient, also a computer expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put in my new ring doorbell and was very helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security cameras are a piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3erd time I write a review about the security cameras. Seems no one reads my reviews. They installed 4 security cameras. Later on that day, only 2 were working; I contacted the geek whatever and the gave me an appointment for few days later and CHARGING ME TO COME AND FIX THE CAMERAS. It was not possible, since I was leaving the country the next day. So I bought 4 security cameras to have my house safe while I was out of the country and the cameras NEVER WORKED. As I said to them o er the phone, as soon as I return to the country I’m returning those pieces of junk and I want my money back. They promised something they knew didn’t work; my house is not safe,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted and adjusted the cameras with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT WOULD RECOMMEND TO EVERYONE GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very knowledgeable, proficient, professional, yet personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad imstalled my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was understanding and easy to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quick and excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and knowledge. The techs were prompt and understood their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency was absolutely excellent with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv the geek squad! They always come through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick and helpful with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up. Even though schedule was tight they came and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent staff, very polite and professional .. thank you !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support was perfect. Knowledgelable, respectful of carpets. Will hire agian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician was quick in assembling and installing. It was a nice experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3rd party use to install equipment was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Chad! Very professional and took his time to make sure I was happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job in installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear camera pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed having the cameras for security around the house

    I would recommend this to a friend