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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,291 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera connectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek Squad Works Miracles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Team was prompt, organized and conducted an overview of the installation project. Completed installation worked as advertised . As always the Geek Squad is an excellent solution provider.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional they handle their business right away and they communicated and let you know about the equipment that you purchased and how to work it thorough work

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camaeras. I personally did not like the fact that it runs on baterries. The batteries do not last long. (Maybe 2 months).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work! I was away on vacation and was able to look at what was going on in my backyard. The front door camera makes it easy for me , to see who is ringing my bell, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my camera's and showed me how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Blink camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    No pleased with my camera being off line an , not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solar cameras installed, back camera has not been working right, the other 3 cameras are working solar, like they should, but it’s not working like it’s on battery, not like the others it’s off line right now, not working, plus I opened the box yesterday, an the seals for the rain an dust weren’t put in, so I’m not happy for real, gotta find someone to check them for me,

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, the tech that was at my house was extremely friendly and knowledgeable, he cleaned up after he was done with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get any better than geek squad yo come and fo the instal yotal tech members ship rocks i buy all my electronics from best and get free installs ine saved 600 buck this year so far and plant yo save way more they install everything from car stereo to home everything i buy s dishwasher they put it in i buy a car stereo for my sond car they put it for free

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Owl is awake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and efficiently to install the camera. Were friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, Best Buy just sent me 7 requests for a survey on the items I purchased for our new home. That aside, the service I received from the installation crew was great. Two TVs, Sound system, and Ring Exterior. Everything went very well. I believe I also received a dozen emails for a 3-month trial of Apple Music & Apple TV. I figure I have 3 years coming to me. :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alvaro was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely please with Alvaro’s work on the install! He didn’t need any direction and installed the cameras perfectly! I prefer using Al to do all of my installs now. He was so patient and self sufficient! He took his time and angled the cameras and solars perfectly! He also had a great attitude! I throughly enjoyed working with him and will request him for my future mounts!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Blink System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 outdoor Blink cameras and doorbell in an hour. He called about 30 minutes ahead of his arrival to let me know he was on his way. He was familiar with the system and quickly installed the doorbell and cameras in good locations. He provided basic instructions and answered questions in a friendly manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent service teck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very a very nice guy I felt comfortable with him in my house. He was on time actually early, he was very knowledgeable of what he was doing, he knew what tools he needed brought them with him put up 3 camera's hooked them up, showed me briefly how to work them, was in and out in a reasonable amount of time. Pleasant understanding, efficiency and tall, didn't even need a ladder. lol I have questions on the cameras now cause I had to get a new router and the cameras are not working Id love to call him for advice but I'm sure that's not part of his job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and well done.... units were installed to my expectation and an explanation of functionality was given

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and patient. Unfortunately 2 camera batteries already dead.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed all cameras and TVs. Made sure I understood operation of each before they left. On time, efficient. Great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simply safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

    I would recommend this to a friend