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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,304 reviews
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They are patient. Answer your questions and give it to you simple so you can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous dude. Timely. Cogent. On point. No nonsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick!!!! Thanks again for the qwuick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out and replaced both ring cameras and made sure they worked properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless camera install was good and satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing Customer Service like I haven’t seen in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing a camera security system in our church. it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed professionally and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your help in getting everything working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstall quickly and effectively Worker friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, quick and efficient install and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good placement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of time was spent placing and fine tuning my system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flood lights not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install Blink cameras and floodlights. The first night the floodlights did not come on. Called and they sent someone else out and all she had to do was take the tape off the batteries and tighten the back on so that it had a connection. It was not geek squad who installed them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install wireless is the way to go if you dont like messy wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience. Multiple times in my home for different services. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted camera and set everything up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience Technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was experienced, knowledgeable about the product. He assisted with the account setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn’t have asked for a better set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, George, was so helpful and explained everything to me during and after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Cameras in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras in record time and they are working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and phones were set up. Were very satisfied with job done.

    I would recommend this to a friend