Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,304 reviews
  • Rated 5 out of 5 stars

    Great job on installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras make. E feel that we have a more safe environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ran into some problems getting my product but they did stay and work until the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for me. Very good for my house as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, outstanding service. I could not have asked for a more perfect job. They was the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our device was connected quickly and the reception and clarity was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked my security cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful and answered all my questions. They were knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the main product I enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wireless cama dn all the things we can do with this service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great...I expect better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not thrilled with the installation experience. Had to reschedule, the delivery/installation company is not affiliated with best Buy and they just are not as great. I was hoping they would understand the product but they don't. Don't really recommend them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conversation and were a lot of help, I appreciate the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 6 outside & i did 2 indoors. Good job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was respectful, down to earth & professional. He did a good job. I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and knowledgeable techie!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the Arlo Pro2 cameras, they were neat, pleasant, and very knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointedmate!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service. They romisecan installat8n date and change it on you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team that put up our iutdoor cameras were excellent, careful, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3 security install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer did an awesome job would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job guys! No doubt it's a good choice to have this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick installation. Great explanation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the way we were treated and the service that was rendered by Tyler with the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what I want. I got the hang of it now. Easy setup and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    things are going well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my night owl system and cameras. They did a good job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3 outdoor Arlo pro cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service on time, organised, answered all the questions we had.

    I would recommend this to a friend