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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,304 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my Ring an interior camera,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best view for security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and professional. The job was done in very little time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Wireless system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the "Geek Squad" here to install this in my home. First thing he said . Its not wireless. The box that has the system control is wireless, but not the camera's. I would need to run cable through the home to get what I wanted. Not what I wanted. Back to the store it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Solar Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was courteous and completed the work very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service provided by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who did install of cameras was professional, on time and did a great job of explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my security cameras in no time. It was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted more cameras and hooked to Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would highly recommend them for installing cameras at your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers set up the system and mounted all of the cameras where I wanted them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 4 Security Cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 Security Cameras and they works well. Complete coverage of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills and the Geek Squad experience was beyond my expectations!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible horrible customer service! They are knowledgeable as far as technology and the install. Once installer left my house he would not answer nor return my calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they are always reliable respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great man Alex P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert all around but never received my cooler and want a refund asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Geek Squad was a no brainer! They came out at set time of appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the greatest thing since sliced bread would highly recommend these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician and the online sales manager were great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outdoor mounted cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad. But the ourside cameras were mounted so low you can just walk up to them and take them. And the image on my phone is upside down

    I would recommend this to a friend