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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,304 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , was very happy with the item. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so knowledgeable and professional. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job ..... nice to have professionals do something that say some can’ or shouldn’t be doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connect my devices A few year go and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD SERVICE MAN WAS EXCELLENT AND PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The young men were very knowledgeable & helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Enjoyed working with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth install ,really liked . Will surely recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my outdoor camera's flawlessly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up camera's quickly and they still work perfectly to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manna install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Made changes to accommodate my schedule !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable third party provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my security camera but were not able to connect the video. Useless without video. Tech??? Not so much. Not happy they used a third party provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received professional instillation and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and tech skills amazing in our video camera installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my cameras and set up the system. He was very nice and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge of job. Contractor was prompt and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this agent went above and beyond to help us. Wonderful service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is not the installer its the whole service proc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went fine. Came after time span of wait time. This was third attempt to install simple Ring system, Everytime they had to come back it took 3 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the geek squad comes in handy...when in need they are there to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad knew their products and install process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a timely and quality job. Thanks for the good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonesy of geek squad is a true professional We appreciate the quality that he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Customer Care. Professional, knowledgeable and thorough.

    I would recommend this to a friend