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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,304 reviews
  • Rated 5 out of 5 stars

    My first camers and it was excellant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to install the cameras did everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Wifi was an issue for me but they guided me through the easiest solution.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hire anyone but BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 no shows someone finally showed up and said that I was missing a QR code so he could not install even though he definitely could have used the serial numbers for set up and had nothing to do with the actual mounting of the cameras and left. I was charged for an install and it took weeks of long lines home calls to get my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad Installed my ring Camera precisely an

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed My Ring camera And Connected it to all my devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great working with staff at Best Buy - they are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 cameras installed to monitor the outside areas of my home. They work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera has not been installed at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have cameras installed as I was having internet problems when they came out to install Them. I've had personal issues that delayed my calling to reschedule the installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend having the geek squad to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was fast and professional with a great attitu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was great! Fast, smart, awesome attitude and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both of my 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech and an awesome service Best buy has been wonderful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect security system. It fit my lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timing was great and put my security system in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOST EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWEET!!!! Highly recommend! Can't say enough great things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Arlo system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a fantastic job installing my camera system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and professional. Arrived on time also, greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used the Geek Squad before but I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid did a wonderful Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did A Wonderful Job getting all my cameras up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed 4 cameras and instructions given on how

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    followed instructions on where to place and showed me how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service does the job it was intended to do. Great placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. They never disappoint

    I would recommend this to a friend