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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,304 reviews
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was professional and knowledgeable about product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional Quick Knowledgeable Neat look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer gotta advise to maximize the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer gotta advise homeowner on how to maximize product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, easy to work with and helpful. Handled installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is able to assist right away and it was a easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out did a very great job explaining everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy Good worker Clean worker and very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the instructions of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our security cameras were installed in a timely ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little help in positioning would have been appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and nice. Thanks for all your hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Ring cams were installed and working properly. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was pleasant, but ran into issues getting the cameras synch. What was suppose to be an hour service call was much longer. At the end of it all of the cameras were NOT mounted and working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Agents but no solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice agents- but could not find a solution that connected the cameras to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what kind of title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected wireless security system to my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim and Shane (can’t recall other guys name) from Geek Squad were amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service with Arlo cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved some problems with Arlo connecting to new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras giving me the best angles for its use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Demand Product Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Eufy 2 Pro camera system. I have a Geek Squad contract. Mainly wanted Geek to show me the functions of the unit. I have an Arlo system that has been discontinued and will be no longer updated, hence Eufy. Wanted geek to shoe me how to turn off status lights on cameras because I don’t want my condo neighbors to know they’re being recorded. Geek claimed not possible, put tape over light on the camera. Wanted geek to set a schedule for night to mornings recording only. Geek claimed not possible. WRONG on both counts I set up no statue lights on camera and set a schedule. BB either needs to train their geeks better, or send the appropriate geek that’s knowledgeable of the product. Also there was another job to be performed involving my tv that was never addressed. Partially my fault, and definitely his. If there isn’t 2 different items to check off on their lists or more, there should be. In fairness I’ve had great experiences with Geek Squad in the past, but this wasn’t one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance cameras are very good quality with excellent coverage !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing in their knowledge and the installation went very well.

    I would recommend this to a friend