Customer Ratings & Reviews
- SKU:
- 5808418
Customer reviews
Rating 4.4 out of 5 stars with 3304 reviews
(3,304 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
camera installations outside and inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We think 7:00 am as a starting time is rude and ridiculous. Plus we had too many non- show ups when scheduled
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed! Tech was sick / rescheduled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, Tech was ill and we had to reschedule the appointment one week!
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
No installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been disrespect like that before By Best Buy employee
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From everything was horrible! Took almost a month to get it installed.poor customer service poor everything
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a geek called me and asked if they needed a ladder or a drill. Then told me they had never used a drill before. needless to say I didn,t use them
This review is from Wire-Free Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
my camaras were already installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i needed geek squad to make image to show on monitor. picture go on and off. maybe geek squad can give me another visit. i will get an electrician to change outlet. and geek squad can return.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We would be happy to assist you with your monitor issue. For support with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 1 out of 5 stars
He was a very nice technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took awhile to come out after a couple of schedule appointments,Actually don’t believe it’s getting any signal
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Total tech Not worth it’nn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple no shows. Showed up once did 1/4 scheduled work. No attempt to res file and part done not done right
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless vs. Wired Cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was incorrectly written to install "wireless" cameras. The install team was not able to install the "wired" cameras and the service was to be cancelled.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are not working and I am still waiting for the Geek Squard to fix the problem after trying for 5 times. Hopefully the 6 time the can fix the problem.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We want our customers to receive a quick and easy installation when it comes to their wireless camera. We wouldn't want you to have multiple appointments set up. Please contact our agents at 1-800-GeekSquad as we want to ensure your installation is completed properly for you.
Rated 1 out of 5 stars
Geek squad unable to pair cameras to base station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for in home connect of Arlo cameras. Tech showed up and could not connect cameras to base station and left after 15 minutes. I was able to connect myself after he left. ?
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
NEST DOORBELL HANGING OFF THE WALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEST DOORBELL NOT EVEN INSTALLED 5 DAYS AGO AND WONT EVEN STAY ON AND NOW YOU WANT ME TO PURCHASE AN ADDITIONAL 199.99 PLAN FOR TECH SUPPORT???
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents mounted and got cameras(3) to work two hours later they dont work.now thet work when they want to.have to have someone come and fix the issue
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
They installed my camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled my my membership 1 month ago but I didn't get my money back yet. why?
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
No Show… Multiple Times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my worst experience with BestBuy. They never came to install my camera I still haven’t gotten my money back.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
The service guy was to adjust my 4 security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers did good but I was very disappointed to learn that my 4 wireless security cameras can not use the activity zone! So therefore, I am very unhappy with my cameras!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. It sounds like you may have questions about your new cameras. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No show from Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad never showed up or called. When I called to see why, I was on the phone for over 45 minutes and no one answered. My device still needs to be installed.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 1 out of 5 stars
Blink
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras was not mounted up correctly and was not recording my driveway
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Should call it third party nightmare.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst I have ever dealt with. Still haven't received a key THIRD PARTY lost.
No, I would not recommend this to a friendRated 1 out of 5 stars
Attempt #3 and Security Cameras STill Not Installe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY time I deal with best buy, they screw things up. That is even being a total tech member and spending thousands of dollars
No, I would not recommend this to a friend