Customer Ratings & Reviews

Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

His name is Victor, and was the bast professional and advisor!!!

Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

We received excellent, professional help installing our outside camera and Ring doorbell. My husband and I are in our seventies, and are unsteady getting on high ladders. The help was very much appreciated.

Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

After several delays in keeping the installation appointment, the technician installed two Ring security cameras and offered helpful information about the products. The information was clearly presented and appreciated.

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

The agent installed the cameras and solar panels I asked for. He was pleasant, professional, polite, and very helpful. He patiently answered all my questions and respected me and my property. He genuinely seemed to care and want to help.

Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

The agent called and let me know when he was on the way. He also mounted my cameras in the area that was best for them and connected them.

Geek Squad installed on 7/7/23. On 7/25/23 it stopped working. Had received e-mails from Ring Team on 7/19/23 and 7/23/23 that it was time to recharge battery but sinc I had the Solar Battery I ignored them ).

NICE INFORMATIVE EMPLOYEE DID A GREAT JOB AND KEPT US INFORMED OF WHAT HE WAS DOING WITH OUR INPUT.

The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

The guy that came to install our Ring Spotlight camera, Carlos, was very knowledgeable and friendly. Once installed I didn't light where it was mounted so he changed it to were I wanted and did it with a smile. He took his time in showing us how it worked in addition to some tips. He was very peasant and easy to talk to; didn't make you feel dumb when I asked a lot of questions.

The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.

Service was professional. Agent was extremely knowledgeable and willing to explain the technology.

The techs that installed my camera were professional and quick! Great job!

Quickly set up and tutored us on how to use. All I could ask for. The installers were friendly and neat.

The installer was professional and respectful. Very knowledgeable but gave simple understandable instructions.

Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.