Customer Ratings & Reviews

The agents installed the cameras without charging the batteries. The weather was gloomy so it took a couple of weeks to have three of them going. The 4th one was installed such that it did not show my driveway completely and would not charge because the solar panel was always in the shade. BB sent another agent out to rectify the situation and we are very pleased. All agents were very courteous and friendly.

Shawn is a very professional technician. He is extremely friendly and knowledgeable Thanks again for installing my cameras.

Everything was installed at best but two cameras were stolen they are to easy to tan on and off. I live in a nice neighborhood but the theft has tripled especially since the heat and caused us to get the cameras but I am switching to hardwire cameras and using these inside also the battery life is no good.

Just had 8 night-owl cameras installed on my house to replace 3-4 older cameras that no longer worked well. I dont think this system could have been installed if it wasnt for Tech Dane, he was with a 3rd-Party. He was absolutely amazing, Professional And extremely knowledgeable with the different kinds of cameras. The night-owl cameras only came with 60ft cables and Dane had extra 100ft cables on hand, as well as everything else we needed. It was well worth paying a bit extra for the additional parts. He did a great job and showed us how to connect our phones. We get everything from Best Buy! Geek squad rocks!

The Geek Squad team that supported our Ring installs were extremely knowledgeable about the Ring App as well as camera and solar panel placements. They worked together very well as a team and were very patient and open to our inputs. Very friendly and they took their time. Very clean look to the finished product because of their expertise and pride of workmanship.

The Geek Squad came to help me to activate the (5) Ring Flood Camera my electrician had installed while my house was under construction. They were extremely knowledgeable and friendly. I was thankful to them because I was than able to secure my property and view as we finished the construction

Excellent Service !! Showed up on time and installed all 7 cameras in a flash

My agent installed the two cameras and base unit. The agent Ryan did an amazing job in the installation !!! Ryan also explained in detail how to make adjustments when needed on the cameras and did a very excellent job !! We would recommend agent Ryan for any install !!!!!!!!!!!

The Geek Squad tech installed my new ring camera outside, made sure it was connected to my wife and reviewed everything with me. He was also friendly as well as knowledgeable. Great service appointment.

The techs did a great job installing doorbell cameras and outside cameras. They made sure everything was working thru the app. Best buy has the best customer service.

The tech installed an additional Arlo wireless camera and solar panel. He was friendly, knowledgeable and fast as usual. We purchase many products from Best Buy and have a TotalTech support membership which has worked out great.

The agent who installed my ring cameras is outstanding, efficient, and his work ethic is above and beyond standards. He trained me in use and verified camera functioning. Recommend highest company commendation in personnel file.

I thought the Geek Squad did a wonderful job with all the areas of my concerns. Setting up my cameras and installing the ring doorbell for us. I would recommend the Geek Squad with any problems you may have with computers, camera set up,

The agent installed my ring system and explained it and also installed my two sticks and showed me how to operate my systems. Very professional and was extremely pleased with his service.

Agents installed six cameras on exterior and doorbell. Explained the process and installation was done professionally. Will request same team for any future support.

Connected ring doorbell just perfect! Also installed 4 security cameras....professionals all around!

I had Geek Squad attach another Ring Camera to my house with a solar panel. This is located at another location and is doing great. Love the Geek Squad.

Agent set up camera and attached solar panel. Excellent!

Installed the camera quickly and efficiently and thoroughly explained the APP. Thank you for a job well done.

The agent installed all cameras without any issues