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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3308 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,308 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our cameras and got them work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and nice. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Solar Panel Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Excellent, Professional Installation!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Very informative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting our Ring Cameras and solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring is secure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I like the easy app to check security where ever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a good jib

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the proper installation and clear instructions on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician mounted solar panel and connected to spot camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring outdoor cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent manufactered stick-up Ring outdoor cameras product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer were excellent and very helpful as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt receive wifi very well but decent. Once in a while a camera goes offline. Its partly where my router is but my phone picks up 2 to 3 bars when next to the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Redo Refused by Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras but was unable to connect to my power source because the cords were too short. I ordered longer cords and requested a redo to connect the cameras but Best Buy refused. The cameras with cords were purchased from BB. I did not know they were too short. I feel ripped off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Jesse did a great job. helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To instal security cameras on my business since January 23nd still not done and this is the worse experience.Not because of Squad team but because of bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very informative and professional. Did not feel intrusive in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did factory re-sets paired the devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent/tech came to sync and get security cameras operating correctly.I purchased Arlo security cameras--not the 1st set I have had.They're wireless,and the instructions from Arlo didn't work.I contacted the Geek Squad hoping they could get things up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David did the installation in a timely manner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was the technician who installed our tv and the Blink security cameras. He was very professional, knowledgeable and friendly. We would highly recommend him and will request him if we have any other purchases that need to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Blink cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and crew installed everything so smoothly & professionally. And answered any questions I had. Thanks! ………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done was timely and done right. I had a problem I could not fix and they came in and did it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knew the product very well and made sure I knew how to work the product. Answered many questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl from the Geek Squad called when he was 15 min out. He was very patient and helpful. I would recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install camera that's nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was excellent! He was very knowledgeable and very helpful thank you so much and the product was great! Victoria and Joe

    I would recommend this to a friend