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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3308 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,308 reviews
  • Rated 5 out of 5 stars

    Outstanding customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associated was on time. Good listener. My questions were answered with any options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Team on point!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific team, and collaborative efforts. Thoughtful planning and preparation, discussion as to effective placement with minimum drilling. Good communication all thru-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done a lot for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad install five pieces of home equipment, and they figured it all out. They are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my cameras in no time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they are very professional and friendly and helpful and reliable and they know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and courteous, recommended to install a WiFi booster and the installation price came down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera and solar panel wit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best person to do the job knowledge efficient done quick also showed me how to use it and what other controls I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad blink and echo 10 installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were happy with Shawn’s installation. Not only did he give us helpful advice, but he fine tuned the echo 10 as well as the blink app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative, quick and friendly, in todays society people are not at friendly or patient., but all the techs they we've dealt with are great. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought an Arlo Pro security system for my house, and had the Geek Squad install it. Robert, the tech, was great, had it up and running in about an hour. Best thing about the system, my wife loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GOT NOTHING, STILL NEED A SURVEILLANCE SYSTEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SMH right now....What did I get? Apparently nothing. When I originally inquired about getting a surveillance system for my home. I was asked a short list. I TOLD the rep what I already had. He said they could install it. He didn't ask about my phones or wifi. When the tech came he was all over the place, "I can't do this because I didn't have that". He advised me what to then go out and buy. I did that. 2nd tech, same thing. Doesn't work because you need this and that. I was having a hard time staying with him. His level of tech savvy is probably 100 and zilch for me. At the end of the day, NOTHING! NO CAMERAS SET UP AND I CAN'T EVEN REMEMBER WHAT ELSE I HAD TO BUY. Total waste of my time and loss of money. Waste of tech time, as well. The procedure should be: Go to the home to verify what is needed BEFORE YOU PLACE THE ORDER FOR SERVICE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Correct tv wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went the extra mile and had the prper wall mount delivered and he installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system at a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to replace one of the cameras, the system has worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera at the assembly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I thank GOD for the Greek squad gentleman nice,and kind man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech installed the cameras quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed the Wi-Fi Cameras quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the camera quickly and smoothly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth, called before arriving. Total tech has been a great purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more pleased with the crew that did the work....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, friendly and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . Fixed my TV . You have a great employee

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return my call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok at first but now they don’t return calls called 4 times and left messages no call back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Long time customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t show for the appointment. I Wasted a whole day. Then they gave me another appointment 4 weeks out. Likely to just cancel it.

    No, I would not recommend this to a friend