Customer Ratings & Reviews

Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

The squad has installed the ring and cameras for me they’ve done an excellent job.

Very helpful. Only drawback, Geek Squad had to make two trips since tech did not drill bits for concrete. The appointment took several hours to complete. Techs much more helpful that Best Buy rep to schedule the install appointment.

The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

The agents worked quick and cleaned up everything after themselves. They explained and showed us the operation as best as they were able to. I felt as if they could have done a better job explaining the finer details of the camera abilities and options but they seemed not to be fully trained on them. That was my only downside.

The service was by far easier than manually installing the cameras yourself. The peach of mind knowing a professional is doing it. The convenience of being able to test the mount location and then having the professional move it to your liking. Also, I have total tech membership and the installation was free and extended support is free. I could not be happier.

My installation was done in no time. The technician didn't run into any problems and he was very nice polite and professional. I really enjoy my service

The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

The agents mounted my security cameras outside in the perimeter. They are nice and helpful.

I thought would be an easy install but I have a more complicated set up and mixed up two likes so the Geek Squad came out and easily figured out my error. These cameras pick up everything..! Sounds and visuals so take advantage of the options given to be as specific as possible on what you want to be notified of. Also has real good range; they pick up /transmit from over 70feet from my house, which is great (I’m on acreage).

Great job… our guy that comes out is great… very nice ..

Eric is amazing Technitian. He has done above and beyond in meeting our needs. He mounted the security cameras with their solar panels, which we bought with his recommendation. He is so polite and friendly. Thank you Eric

The Geek Squad installed my wireless camera, they did an excellent job,

Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

Installed quick & efficiently & stayed to answer any of my questions & made sure i was familiar with using the system & controls. Overall great experience!

The agents mounted all my camera’s very efficiently making sure I am all satisfied the way they are hung up and I can see the view that I need. Very easy to schedule installation for these things with bestbuy

I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

had some issues scheduling, but technician was knowledgeable and installation was quick and easy once they were onsite

The install went quickly and the Geek squad person was very helpful and quick with setting it up! Very nice and pleasant to deal with