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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,337 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ring Camera repair men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very professional, responsive, knowledgeable. HHelped us tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed outside solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and installed solar ring cameras. He was very professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed Quick and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Excellent Service Techs, Easy to Use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GEEK SQUAD ROCKS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my camera was just out of warranty. they suggested that i buy a new battery for the camera. (otherwise, i would have to buy a new camera. i did buy a new camera, and it fixed the problem. THANK YOU GEEK SQUAD !! :}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are great was just not happy thar my camera couldn't be put were i wanna it to be placed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    nice people, no headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though i am a technical person, i'm glad i used geek sqad to install my smart system. when they were done everything worked and all my questions were answered. arlo is strange. they make a decent product, but if you have a house and a vacation house, arlo wanted money every month for the second set of cameras and the second controller. the geek boys swithed me to ring at no charge

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite and timely. Communicated well before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of Ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment installed quickly and efficiently! Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing, installed the cameras quickly and efficiently. Answered all my questions, would highly recommend him to friends and family, Great personal and professional attitude, Thank you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Pleased. Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professionally competent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen were on time, efficient and professional about their work. They also were very helpful to me with suggestions and when I asked, with advice on how to use some of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation of Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my cameras did an absolutely excellent job. I would use Best Buy, the Geek Squad and Top Notch Installations any time and would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security camaras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my security cameras and and they were all connected to my wifi.. was very knowledgeable and friendly to work with . There customer service is really great, i like the fact that i can always trade up to the newest technology.i would definitely highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    The installer was great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My complaint is that I have total tech. The first time they came out I didn’t have Wifi yet at my house. The did mount the cameras at that time. When I finally got Wifi I made another appointment. Again I have total protect. This time I have the remaining cameras installed and the batteries put in the already mounted cameras. I was charged two fees because I had a total of 10 cameras installed inside and outside my home. I thought this was way to expensive especially since all they had to was put batteries in most of the cameras which technically I had already paid for the first visit. To charge me a third fee for 2 cameras to be set up especially in light of the fact I have total tech and am an elite plus member. Again the installers were exceptional.

    No, I would not recommend this to a friend