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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3297 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,297 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy’s Total Tech- camera installation-great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the agents came to install my Arlo cameras. Not only did they do a professional and helpful job, they ALSO protected me from being scammed by an online email I was working on. I appreciated all they did for me and the cameras are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUT OF THIS WORLD EXCELLENT GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl is the best Geek Squad person who has EVER helped us. He is very patient, informative and efficient. He is an excellent employee!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weakness install, Ricky and his team are great technicians with awesome personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech installed Ring Outdoor camera, solar power for the same, and also a web internet signal booster to power the outside camera. He then installed the Ring App on several devices, explained everything to my wife and I and made sure everything properly. We also bought Total Tech Support Which we have already used the attendant discounts. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers were so friendly and helpful. They set up our Ring Doorbell quickly and set up the connection to both our phones and home computer. They were very informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Service and Communication By the Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our 5 Blink cameras and mounted them around the house. He offered us advice on the best places to put the cameras and took his time to make sure that the view for each camera was excellent. I am extremely happy that he provided the installation. We could not have done it by ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two gentlemen who came to install the cameras had a problem and could not do the job. The second two installers were outstanding!! Ariel Rosa and Jeff worked until 10pm getting the cameras connected and installed. Talk about going "above and beyond"...they get 10 STARS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad professional install of Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did such a great job of installing the camera and adjusting for the right view. he was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian installed my security cameras in a very timely manner. He made sure everything worked in sync with my google home. Very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great, and Efficient Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar was punctual, thorough, professional, and personable. He had great advice for camera placement, and angle, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and quickly mounted my cameras. Completed under an hour. Saved me the struggles of climbing a ladder which i can no longer do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In home security set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Fast installation, with helpful expert.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fine Geek Squad agents came to our home and installed our complete, six camera system in a matter of a few hours. This included the camera mounting, installation of six Ethernet cables and connections for the NVR and monitor. Quick start training was even provided. These agents knew what they were doing and they completed this project in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was timely and professional. Fast quick service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation of Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my cameras did an absolutely excellent job. I would use Best Buy, the Geek Squad and Top Notch Installations any time and would highly recommend them.

    I would recommend this to a friend