Customer Ratings & Reviews

The service agent installed my two solar cameras. They were facing the wrong direction initially so I had to adjust them myself. However, overall they did a great job with the installation.

They did an awesome job. There were some issues with the product that I bought. Geek squad handled it with ease and came with the right solutions. The local Manager got involved and made it an awesome experience. Great team.

Brian installed my security cameras in a very timely manner. He made sure everything worked in sync with my google home. Very pleased with his work.

Geek squad came out and installed our wireless camera. They were very polite, respectful and very helpful. They put our camera right where we needed it. The young man was very patient about which direct we wanted it to face. He also made sure to connect to my phone. That’s slot geek squad.

Checking my desktop computer was as easy as pie this last time I took it in. At 78 years old only know the simple things to do so don't know much and have no one to teach me so I rely on Best Buy Geek Squad who also treat me with respect and correct everything I ask to be checked.

The service agent was very pleasant and did not rush the installation. however would never recommend purchasing this monitor system. My batteries need charging and the instructions were not clear to me, this maybe my issues but this product is not working for me. I wish my service agent was more knowledgeable on working this.

The agent came out and quickly mounted my cameras. Completed under an hour. Saved me the struggles of climbing a ladder which i can no longer do.

Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

Can't say enough good things about the guys that came to do the Arlo camera and doorbell installs. Top-rated work inc setting up the Arlo app on our phones, making sure it worked and answering questions. They even came back that day after another install an hour away as we had an install issue that came up and got it fixed.

The Geek Squad was very quick, efficient, and polite.

Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

Alex was an Excellent Solution Provider. Would have him install cameras again.

The tech did such a great job of installing the camera and adjusting for the right view. he was very professional.

Excellent work, excellent service. Would recommend again

The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

The first attempt at this install was unsatisfactory. But the second crew you sent was great. They not only installed it correctly, but answered my questions and helped position it for maximum coverage.

Arlo Camera Security System - easy to use and easy to install. Great quality.

We had 4 wireless cameras installed by the Geek Squad. The Geek Squad came out for a free consultation prior to me ordering the cameras. The consultant helped with the choice of wired vs wireless and camera placement. The installer did a good job and I am happy with the install so far.