Customer Ratings & Reviews

The agent came out and quickly mounted my cameras. Completed under an hour. Saved me the struggles of climbing a ladder which i can no longer do.

After four no shows to install, the fifth time the Geek Squad came unexpectedly. They had a 'cancellation' and could do our install! We had four cameras with alarms, motion sensors, and a Ring doorbell camera. The salesman said they would have a floor plan designed for the installation. I gave him a dimensional drawing of our home. The team didn't know that and just asked where I wanted them! Talk about design on the fly! They said the current doorbell system would not work with the Ring doorbell and left it with me to exchange or return. After they left I opened the box to examine it. A small instructions leaflet said to install a jumper wire to bridge the transformer's contacts. The jumper was still in the plastic package, unopened. So, they just hooked up the camera to the current wire and got no power to it! they determined it was not compatible! I am left without a doorbell camera unless I try it myself. No one provided what I believe should be a sit-down and run-through training session on all the system's functioning and how to set the alarms and disarm them as well. They went out the front door, leaving the system armed. I didn't know that and opened the back door to let the dog out. It had a sensor! I couldn't turn off the alarm. Even tried to unplug it but it still sounded like a fire siren level alert. Had to stuff it under a couch pillow and waited until it shut itself down while I frantically tried to find some directions in a small booklet they left. Too late for looking up instructions but I found them after it went silent. The installer team of three did okay with connecting things. Took up a lot of electrical outlets for power sources that no one told me were needed for the various devices in the home security kit. I'll have to find some YouTube stuff to figure out how to control the systems. No help from Best Buy or even returning my calls about that. And still, no one has come to install a wall-mounted TV. Purchased on May 10 just like the cameras.

THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.

Great service. Tech showed up on time and helped me decide the placement of my cameras. No complaints.

This installer, showed up exactly on time, was extremely methodical, checking the units were charged, helping with my App, going over the entire install with me, showing me how to charge it later. Amazing installer, I believe his name was Cameron.

The squad has installed the ring and cameras for me they’ve done an excellent job.

The service from the two gentlemen that came out to do our installation was very acknowledgeable and their service was excellent! Thank you! The Lowes

The gentlemen who came out and installed my cameras were highly trained in their profession, and true professionals- with best-in-class service and quality of work. 10/10, would highly recommend.

Prompt service, asked questions to ensure proper placement, patience and explained setup with the app as well as made sure video cameras were working with the app. Quick and easy installation

Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

Easy to use. Good picture and volume. I would recommend

Purchased the Arlo Pro system had Geek Squad install the cameras and set up the system. Daniel did a great job, explained the system and offered suggestions, he made sure we knew the Arlo system before he left our home.

The agents mounted my camera and installed the appropriate app on my device. They did a good job and I was definitely satisfied with their work!

Agents did a great job mounting the camera and were very patient with me as I checked the camera feed. They definitely went above and beyond.

Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

The technician was very knowledgeable about the product, installation was done in a timely manner and he assisted us in syncing the product with our iPhones. Spent more than adequate time with us to make sure we were up to speed using the product to our satisfaction.

The camera installations were done right and was installed in the right place where I wanted them. The positioning was clean. They also connected them to my wifi and went step by step on how to use the app.

The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

Agent came out and installed solar ring cameras. He was very professional and personable.