Customer Ratings & Reviews

Dan gave us excellent tech support with better results than we imagined installing ring cameras. We are completely satisfied with both product and most of all Dan for his expertise!

The geek squad mounted my ADT cameras and placed sensors on doors and windows. They showed me how to operate all devices. They also show me how to program my system and charge batteries. They were an exceptional team. Thanks for a great jobThe Sterling Rose team.

The tech was professional and solved my issues. I highly recommend the service.

Even though it was necessary for the two installers Frank and Hector to return to my residence (through no fault of theirs) (defective merchandise) they displayed the same high level of enthusiasm and commitment as they did the first time they came for product installation.

This installer, showed up exactly on time, was extremely methodical, checking the units were charged, helping with my App, going over the entire install with me, showing me how to charge it later. Amazing installer, I believe his name was Cameron.

The camera installations were done right and was installed in the right place where I wanted them. The positioning was clean. They also connected them to my wifi and went step by step on how to use the app.

Installation process was smooth from scheduling to install. I love have total protection and the peace of mind knowing I have access to Geek Squad support!

I was very happy with the Arlo camera installation. The technician who came was very friendly and professional. I was comfortable with him working in my house. He took the time to explain everything to me, and to select good locations for my cameras. He also explained the features of the cameras and app to me. I was very happy with the service.

The agent who installed my camera was very professional. He ensured to explain what he was doing and ensures the cables were properly arranged. The only thing I would correct was that he showed up late from the pre-scheduled time.

Excellent service,3rd party company MasTec,the technician was very knowledgeable.

Very good product & excellent setup service! Very happy with ease of installation and reliability of product. Thank you Best Buy & Geek Squad.

Great service, fair price. Good advice about camera placement

Professional, arrived when scheduled. Performed installation and hook-up and then gave instructions on optimal use. Worked with me to get best camera angles. Will use again.

The agents mounted my cameras just right for me to be able to see upstairs and downstairs at the same time.

They mounted my cameras and answered a lot of question. They were very helpful!!!!

SUPERB! These guys were beyond helpful, and when we ran into a little snag (in our case, the amazon screen we bought wasn't compatible with the eufy security cameras) they ingeniously found a way to make it work and has made smooth-sailing for all of us in our family!

excellent service, I received complimentary installation because I purchased total tech, they were knowledgeable, on time and did a great job. total tech is a must have service if you go to best buy often

The Geek squad crew were fantastic. Great job on the installation.

Installed Arlo camera with mount and solar panels in front and back yard. Was quick and easy and helped set everything up. Left his phone number so I could call with any questions. Called the next day with a question and he answered right away and was so helpful! Highly recommend!

The agents mounted the camera in a very timely and professional manner. He was courteous and kind in his business conduct.