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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,337 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Agent gets the highest rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and the outcome was a great success….and was very patient…really appreciate the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Kellen were great. Quick and easy install of security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up in a neat and professional manner. Technician reviewed operation of all devices and insured all were working correctly before leave by.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    2d Geek Squad member more competent than 1st.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st Geek squad member, was not certain on the operation of the flood light. The 2d Geek squad member was more knowledgeable and explained the process and completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James Klein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennedy and Logan were exceptional and very good at explaining the Arlo door bells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech called and gave us an estimated time of 1-3pm. He arrived at 1:45. He was very professional. He got to work and walked me through the installation process. After the installation was complete he showed me the different features that were provided and waited to make sure that I was satisfied with the features I wanted and that they were working properly. This was a great experience. The tech made me feel at ease because he did a masterful job of explaining everything to me. I am extremely satisfied with the service that he provided. Outstanding!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted all the cameras, and connected the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zak did a great job on both cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad personnel were the nicest ppl we have had do our install and kept up with us throughout the ordeal and afterwards to boot...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful and great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation insight and also fixed on of our other solar ring batteries to get better sunlight. Super nice guy and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek Squad tech. Fast and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and they are perfect. Thanks to Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Blink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s knowledge and professionalism is unparalleled!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 3 security cameras. They were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps did a good job of mounting the cameras and getting them started, but I'm not real pleased with the cameeras themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite, timely, never had a issue, will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was timely and professional. Fast quick service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my Arlo Floodlight and added it back to my Arlo app. He was friendly and kept me informed during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a Geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The tech knew what he was doing and was very cooperative. Excellent service.

    I would recommend this to a friend