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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful and great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation insight and also fixed on of our other solar ring batteries to get better sunlight. Super nice guy and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD INSTALL; SUPER "RING" CAMERA TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALLLEN DID A GREAT JOB OF MOUNTING THE (2) "RING" SECURITY CAMERAS:-). ABOVE ALL, I MUCH PREFER THE FINER DETAILS OF THE "RING" vs. "ARLO" MODELS, WHICH I'D HAD FOR SEVERAL YEARS, BUT ARLO NO LONGER SUPPORTED...MAKING THEM OBSOLETE:-(( MY ONLY RESERVATION IS THE 20' LENGTH OF OUTSIDE CABLE TO POWER SOURCE...LOOKS LIKE DANGLING BUNDLES OF CLOTHES LINE AT BOTH REAR AND FRONT ENTRANCES:-0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera are sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These meet my purpose in a camera. I think the images are very sharp. The install is very easy and also very adaptable so you can choose any place to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech called and gave us an estimated time of 1-3pm. He arrived at 1:45. He was very professional. He got to work and walked me through the installation process. After the installation was complete he showed me the different features that were provided and waited to make sure that I was satisfied with the features I wanted and that they were working properly. This was a great experience. The tech made me feel at ease because he did a masterful job of explaining everything to me. I am extremely satisfied with the service that he provided. Outstanding!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my Arlo Floodlight and added it back to my Arlo app. He was friendly and kept me informed during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    2d Geek Squad member more competent than 1st.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st Geek squad member, was not certain on the operation of the flood light. The 2d Geek squad member was more knowledgeable and explained the process and completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE Geek Squad! Truly didn't NEED them to install the Arlo system, but it saved us the time. Our tech thoroughly explained everything and did not rush us - wanted to be sure we understood just how simple everything was. He was very helpful and it was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have been assigned to him from the beginnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Joseph was efficient with installation. He had good product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommended ☆

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad tech Arthur was exceptionally helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with Geek Squad. For whatever reason, if you are unable to install cameras yourself, then I recommend using Geek Squad. They were very patient with me when explaining all aspects of Ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still adjusting the field and chime settings, but everything is working and I think it will be a helpful security for our home. Earlier we had an intruder and our doorbell camera video was used by the police.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 cameras & we were satisfied with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiring the Geek Squad to set up our security system was the best investment! Everything was seamless, from their consultation on where to place the cameras, installation through to syncing everything on to our smartphones!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Wi-Fi cameras installed. Service has always been timely and installed properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RoosVelvet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome but they left out how to take the 3rd Camera down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian is excellent!! Best tech I have met . She is expert on her job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were professional, timely, and very knowledgeable. They installed my cameras and walked me through everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up of Eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted & connected 4 cameras & the home base & they are all working great.

    I would recommend this to a friend