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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera are great! They give the extra comfort of security. There is a side of our home that extremely dark. The camera has a light that shines when we ask "Alexa" to show that side of home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Wi-Fi cameras installed. Service has always been timely and installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite, timely, never had a issue, will continue to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my cam to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who he installed my cam and he did a great job and explaing how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to install exterior cameras. They knew exactly what they were doing; everything was set-up and installed in under an hour. Very professional and knowledgeable. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, except the doorbell camera is ill positioned that saying they are coming back out to fix the problem at no cost to me! Hope it helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Can't say the same for the ARLO system they installed, but the service technician was helpful and really great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very affordable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative. He mounted my devices and went over everything with me step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and they are perfect. Thanks to Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad club a yes vote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined their Geek Squad club and included was the install of my wireless ring camera solar panel. It's been such a good deal. I would recommended you look into it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeble tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with a recent install. Called best buy. They replaced it. Now works great. Tech Carson knew his stuff. Happy happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ring camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in stalled our 2 additional solar ring cameras. He discussed placement before and did a thorough review on the correct set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have been assigned to him from the beginnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Joseph was efficient with installation. He had good product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet and Attentive about Every Small Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Garrett were so attentive to all my specific requests, little things that another technicians might find annoying like hiding corss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek Squad tech. Fast and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD INSTALL; SUPER "RING" CAMERA TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALLLEN DID A GREAT JOB OF MOUNTING THE (2) "RING" SECURITY CAMERAS:-). ABOVE ALL, I MUCH PREFER THE FINER DETAILS OF THE "RING" vs. "ARLO" MODELS, WHICH I'D HAD FOR SEVERAL YEARS, BUT ARLO NO LONGER SUPPORTED...MAKING THEM OBSOLETE:-(( MY ONLY RESERVATION IS THE 20' LENGTH OF OUTSIDE CABLE TO POWER SOURCE...LOOKS LIKE DANGLING BUNDLES OF CLOTHES LINE AT BOTH REAR AND FRONT ENTRANCES:-0

    I would recommend this to a friend