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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy arrived on time to do the installation of my Arlo Cameras, He was very knowledgeable about the cameras and where they should be installed outside. Afterwards, he showed me how to download the app. Then how to use the app for viewing the cameras outside.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Security Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Mark for his service regarding the installation of two "Ring" cams. He was so friendly, patient, and very efficient. We appreciate the great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came and installed our Blink security system was very knowledgeable, friendly and efficient! He discussed where the cameras should be placed for optimal security!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracted installation crew were great! Would hope to have them on my next job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installed Indoor Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installations are always on point...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 cameras installed in less than 30 minutes. Gave me instructions as he went

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Cameras With Ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slater connected all 4 cameras and was very helpful on how they worked! Excellent customer service!! 5 ⭐️s & Thank You Again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad individual who services our area is extremely knowledgeable and efficient in the installation of Best Buy technology.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google Nest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is very good. However, the battery needs charging far more often than I thought it would requiring me to get up on a ladder to take it in the house to charge. At 74 getting up on ladders makes me very nervous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well installer installed the cameras on the the house, installed software and explained the features. the only problem was the store employee didn't know how to set up the appointment and did not know what the service included.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer (geek agent) installed my camera and connected the device to my phone and desktop computer,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insullation went well The cameras work well and placed in the right spots

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and well informed on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and notified me of arrival. Very professional and friendly. Took time to answer tech questions. Even followed up after a couple days to see if i had questions or concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed camers and stared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to connect all devices. need to return, and finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

    I would recommend this to a friend