Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,299 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD CAMERA INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was patient and knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that installed my security system was very knowledgeable about the products and took the time to explain them to me and make sure the were aimed where I wanted them and cleaned up when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted to have Best Buy install and set up our security cameras instead of doing it ourselves. The cost is always worth the time and frustration we DON’T have to deal with every time we try a DIY. :) Always opt for them to do it. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation of home security camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt and done correctly. We could have used more instruction on how to use the security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe Daniels outstanding performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Daniels did an outstanding job doing the installation. He is a real pro

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent crew

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was attached, connected, up and running in under 2 hours. The cameras were placed to cover exactly the areas that I needed and did so in a timely manner, and showed me exactly how to check with my computer, laptop, cell phone, iPad,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very Professional had our system up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad...again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad showed up on time and installer was courtesy and helpful. The install went off without a hitch. The installer even called a few days later as follow to make sure everything was working well. Leopold was the installer! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad install this with ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never could’ve gotten up there to install those cameras and it didn’t take him long to install. it was explain to me how t hey worked with My cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team member was on time, professional and courteous. He exceeded my expectations and will use your services again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Theyre helpful, and my issue was resolved easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both cameras and set it up to work with my ring doorbell efficiently. Very polite & professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed our ring doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job installing the devices. Explained it very well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of ring alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our geek squad , the installation was quick and efficient, explained in details each step along the way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a complaint against Best Buy or Total Tech. They are quick, easy, and professional every time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ring camera instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in stalled our 2 additional solar ring cameras. He discussed placement before and did a thorough review on the correct set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system flawlessly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Can't say the same for the ARLO system they installed, but the service technician was helpful and really great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy câmara install service team fixed my 3 cameras are excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend