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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,299 reviews
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable technician. Set up took little time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No show, no call, no install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t let me do a review with no stars. The install was scheduled 3 times. Twice they did not show up and the third install was changed( not by me) to a delivery that never came. I was never contacted to let me know that they weren’t coming or why! Each time it took me about an hour to reach an agent who could not get through to the installer to address the issue. I canceled the install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet and Attentive about Every Small Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Garrett were so attentive to all my specific requests, little things that another technicians might find annoying like hiding corss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always! ioewifiofjifoiefoiejfoi;;fnefn

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad Best Buy offers this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my cameras did so with ease, including in the hard-to-reach places. Highly recommend getting this service with a purchase of security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my cameras and was quick and efficiant. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Deck ring camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my Deck ring camera quickly and explained all options professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did an amazing job setting up our cameras! they were right on time, very professional and very quick. they also loved my dog and played with her in the yard☺️

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Buy The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best.The guy’s were so professional and helpfull.I am very impressed with Best Buy.Five Stars*****

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation.installation took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in setting up not only the camera, but the ring app, the solar panel, and the echo show, so they all interact.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, except the doorbell camera is ill positioned that saying they are coming back out to fix the problem at no cost to me! Hope it helps

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the cameras was very friendly and patient with all the questions we asked while was working on the installation. He went over everything about how the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installation was great. It was a great job of showing how everything works and was very friendly. He was complete in everything he did, very knowledgeable about setup and installation. Mike was AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau is awesome. What a great tech. Caring, willingness and understanding. Takes great care with his customers

    I would recommend this to a friend