Customer Ratings & Reviews

The Agent mounted my Ring in Spotlight camera at the perfect place for viewing my yardage.

Victor was great at installation. He took his time and was able to help me choose the best places to install my cameras and sensors.

Josh was so excellent with the service! He walked me through everything when it came down to operating the cameras. I love my Arlo Pro 4 cameras!

My Total Tech membership gave me free installation. The tech was very thorough and gave me enough information to feel comfortable using the Blink app.

The agent mounted my camera's and solar panels with expertise. Great service. Thanks

Austin did an outstanding job installing and setting up our blink cameras!!!!!! Austin should be considered an asset to your company!!!!!

The Geek Squad field agents were very knowledgable and helpful with camera installation. They made it really easy to pick out the camera locations.

Removed Google nest installed ring Doorbell camera. Ring is far better picture quality. 1 or 2 small glitches that That have been remedied.

Works great. Good image and motion capture, Goes well with solar panel

My Camera was installed by a Bestbuy contractor. The contract Agent was very efficient, professional, delivered his work very well in a timely manner, cleaned up after work.

Geek squad came out installed the Blink security cameras, arrived on time, installed where I asked, set up the system on my phone. The service tech was awesome.

We upgraded camera to include light along with siren for better coverage. The geeks are very dependable and good follow through.

Night Owl cameras were installed where I wanted them after they were paired with the app.

The service was speedy and professional. I am looking forward to seeing you again for any future needs

He was so professional. He did his job very good and completely over the job.

They showed up on time, did everything quickly, cleaned up afterwards and trained me. Excellent customer support!

My Night Owl security system stopped working in June. As a Total Tech member, I called Best Buy for repairs. They charged me $130 for someone to come to my house to assess the equipment. The contractor came, plugged in the DVR and said it could not be powered up. I didn’t hear back from the contractor or Best Buy. Yesterday I went to the Chesterfield store and told a Geek Squad agent what had happened. The agent said there was nothing he could do for me in store as they were not equipped to deal with my equipment in store. He gave me the phone number to Geek Squad online support for home service. I called the online Geek Squad from my cell phone in the store. The online agent also said they could not send an agent to my house as it was a small piece of equipment, and I should bring it into the store. I got the instore agent to speak with the online agent and they both agreed there was nothing they could do for me. So, as a Total Tech member who had already shelled out $130, I was left with a dead security system which I paid over $900 to install in 2022 and I am now $130 out of pocket. I did not feel good at all about Best Buy, Total Tech, Geek Squad or their service. I am completely dissatisfied and disappointed.

Our cameras were installed quickly and efficiently. The Geek squad made sure that we could see the pictures from the cameras on our phones and Amazon Echos....

We had two wireless security cameras installed in our home. The installer from the Geek Squad was very knowledgeable and efficient, as well as pleasant. The cameras are working fine and doing the job we wanted them to.

The agent did a great job with the installation with the outside camera