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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and quickly installed the system then showed me how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't finish the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't able to install one of the cameras because it wasn't charged. They said they would come back the next day but they didn't (even though I called them). So I had to schedule a new installation appointment for them to come back.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Andrew was great installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Andrew installed my camera's exactly where I wanted them and ensured I knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad are awesome!!! I think they need a raise. Very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, good communication, cleaned the area and equipment after work was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. the installation was quick and the installers were friendly and full of information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best buy installers are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers never let me down. They care, they know what they are doing, and they get it all working perfectly. Wow, this sounds like an ad. It isn't. I wouldn't trust my house to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Ring Cameras. Will probably invest in another solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my cameras were great. Friendly, informative, installation was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad was fast and sufficient at nstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's are absolutely wonderful,the clarity is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does everything for you. Prompt, efficient and always very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed 2 70 in TVs and a 32 as well as several cameras all within very good time. Very happy with my purchase and installs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. The staff really new what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quickly completed! The team that came out were very courteous and practice CDC guidance. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dakota and Terry are professionals. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. The service and efficiency of this team is great. Everything explained and done right the first time. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my cameras with so much ease, would recommend to anyone especially someone who isn’t familiar with installing or using cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Instalation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job of the installation. He then spent a lot of time with me, explaining how it all word, & how to use them.

    I would recommend this to a friend