Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,299 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley did a great job recommending and installing our Arlo cameras. We really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was great. He suggested positioning which was better than where i wanted them and installed the cameras and solar panels very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESPME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system and the installer was absolutely awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    the cameras/spotlight are very good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems with the Agent installing them. He was very efficient and professional. Thank you Geek Squad for your services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring doorbell n camera install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very quick and efficiently. The guy that installed explained everything to me n made sure it was hooked up to my iPhone n Alexa before he left. Well worth the $99. Very happy with install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed the device was great..explained everything and left his number in case we have any more questions..great service...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed all my ring gear quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this service free as a perk of total tech membership. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay we appreciated the service after long waiting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I was very please with the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind. It was installed so fast!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Nestcam Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad installing my Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly help and mounted my Ring camera into our brick exterior without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my agent. He was very professional and his knowledge of how to fix my TV was equally impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job as requested in a quickly time. Never let the stop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, actually tried to come a day early but I wasn't available. Work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy who worked very fast and made the camera install a breeze. Called to let me know he was on his way and he showed up at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several cameras to install. The technician was professional, kept me informed of his day as the install was in the afternoon, and very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The geek squad had 5 star service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. The service was outstanding. The cameras work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed a camera system with ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Sioux City, IA did an amazing job with installation at my property!

    I would recommend this to a friend