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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my Wireless Camera quickly. The installer was very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security.much more inexpensive than most. The quality of the picture is superb.plan to add to the system soon. Geek squad is great knowledgeable ....always is very satisfied with the system and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed my garage door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my garage opener and camera and he did excellent job . Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative pleasant explained everything professionally and educated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows exactly what he was doing.. answered all of our questions and made great recommendations. Very pleased with service visit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and accomplished the installation fairly quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, on time and reliable install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates on the time the install team would arrived were constantly provided. Once the team arrived everything was done very fast and the team made sure to explains all aspects and answer all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third-party installer was very helpful and professional. He made sure I knew how to operate the Ring app once the cameras were installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad vey helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job and helped me understand how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Alexa and camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, excellent job. The tech were friendly, very knowledgeable and helpful. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for protection of property.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras where we can converse with someone without having to go to the door. The alerts can be set at different sensitivities which is a great plus. I feel safer having these cameras on my property.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente camera and Tv the best Good service Go to buy Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were extremely helpful in all aspects of installation, placement and use were thoroughly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Swuad repaired the camera quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted the outdoor Ring camera. She did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sean from Geek Squad installed our cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed 3 nest cameras. He was vey knolwedgable and extremely polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed ring doorbell and also ring camera in back of house. The geek squad was very professional and friendly

    I would recommend this to a friend